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Chatbots and voice assistants are digital transformers of the interface between companies and customers. They have become part of the current practice of companies and represent a distinct domain of business research.
Carmen Bălan
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Use and acceptance of voice assistants among people with aphasia in Germany
Aphasia is an acquired disorder that affects the ability to communicate. The increasing availability of voice assistants (such as Amazon Alexa or Google Assistant) provides new opportunities to support people with aphasia in a variety of tasks, from ...
Naizeth Núñez Macías +2 more
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Voice assistants can elevate interaction in geospatial data web platforms. This research introduces a voice assistant in the BStreams platform and focuses on understanding user commands in the geospatial domain.
Homeyra Mahmoudi +2 more
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Voice assistance in 2019 [PDF]
AbstractThe end of the calendar year always seems like a good time to pause for breath and reflect on what’s been happening over the last 12 months, and that’s as true in the world of commercial NLP as it is in any other domain. In particular, 2019 has been a busy year for voice assistance, thanks to the focus placed on this area by all the major ...
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The paper discusses the types of technologies that make life easier for people, with a focus on voice assistants. We give a definition of what a voice assistant is and how it is arranged, different voice assistants stand out, the differences between them
Rusilko, D. S., Sinitskaya, K. D.
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OPPORTUNITIES AND ISSUES IN THE ADOPTION OF VOICE ASSISTANTS BY BRAZILIAN SMARTPHONE USERS
It is necessary to understand which are the opportunities and issues in the adoption of voice assistants by smartphone users. In order to achieve this, an online questionnaire with smartphone users and interviews with voice assistants’ users were ...
Isabela Motta, Manuela Quaresma
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Introduction. Music streaming services have changed how music is played and perceived, but also how it is managed by individuals. Voice interfaces to such services are becoming increasingly com-mon, for example through voice assistants on mobile and ...
Jochen Steffens +3 more
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Voice assistants have manifested their existence in the vehicle over the last decade. Further technological developments in the area of voice recognition and interactions with users open up the opportunity for new customer-centric user scenarios.
Peter Burggraf +8 more
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Women that receive news that they have a malignancy of gynecologic origin can have questions about their diagnosis. These questions might be posed as voice queries to the virtual assistants Siri, Alexa, Google, and Cortana.
Jamie M. Land +10 more
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Voice assistants in healthcare : the patient’s perception
The significant rise of voice assistants in the last years is revolutionizing our daily lives. The “voice input” enables users to operate and control the device in many new ways.
Garcia, Rubén Ramirez +3 more
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