Results 221 to 230 of about 16,722,766 (238)

Understanding Business Student Retention During Covid-19: Roles of Service Quality, College Brand, and Academic Satisfaction, and Stress

Services Marketing Quarterly, 2022
John Dinsmore, Kunal Swani, Kendall Goodrich   +2 more
exaly  

Non-academic service quality: comparative analysis of students and faculty as users

Journal of Marketing for Higher Education, 2012
Khurram Sharif
exaly  

Developing a service performance assessment system to improve service quality of academic libraries

Business Information Review, 2013
S M Zabed Ahmed
exaly  

Quest for quality

Performance Measurement and Metrics, 2019
Dharmendra Trivedi
exaly  

A Study on Influences of Academic Library Service Quality on the Satisfaction and the Loyalty of Users

Journal of the Korean Society for Library and Information Science, 2007
Young-Joon Nam
exaly  

Investigating customer satisfaction and service quality in academic libraries: the case of Technological Educational Institute of Central Macedonia

International Journal of Decision Sciences, Risk and Management, 2013
Vasiliki Vrana
exaly  

Customer Satisfaction and Loyalty of Academic Library Users Based on Their Perceptions of Library Service Quality

Journal of Information Management, 2007
Dong-Geun Oh
exaly  

Motivation and Quality Management in Academic Information Services

2000
openaire   +1 more source

An Investigation of Service Expectations: Developing and Validating an Alternative Scale for Service Quality Assessment in Academic Libraries

International Information and Library Review, 2014
exaly  

Determining the Key Dimensions for Evaluating Service Quality and Satisfaction in Academic Libraries

International Information and Library Review, 2016
exaly