Results 121 to 130 of about 104,006 (262)

The impact of E-CRM on customer loyalty in the airline industry: the mediating role of customer experience

Cogent Business & Management
In today’s highly competitive airline industry, understanding the factors that influence customer loyalty is paramount for airline companies seeking to maintain a competitive edge.
Nafez Ali, Maha Alfayez
doaj   +1 more source

Economies of Scale and Spatial Scope in the European Airline Industry [PDF]

In this article we use four different indices to measure cost performance of the European Airline Industry. By using the number of routes as an indicator of Network Size, we are able to estimate indicators of Economies of Scale and Spatial Scope.
Hugo Salgado, Manuel Romero-Hernandez
core  

Digital platform strategies from an incumbent perspective: An exploration of contextual factors and connectors

European Management Review, EarlyView.
ABSTRACT Multi‐sided platform (MSP) models have become more relevant for incumbent companies, requiring them to develop MSP engagement strategies. This study sheds light on the complex process incumbents undergo in developing platform strategies. Adopting an inductive research design, we conducted interviews with 37 decision‐makers across 35 incumbent ...
Lukas Zechel, Vivek K. Velamuri
wiley   +1 more source

Organizational ambidexterity in airline companies

, 2014
The aim of this thesis is to clarify, how airlines balance their exploration and exploitation activities. In this research two factors were reviewed that could have a positive impact on airline performance. The paradigms of organizational ambidexterity as well as exploration and exploitation strategies are also reviewed. Since deregulation the aviation
openaire   +1 more source

Do Major Customers Affect Firms' Environmental, Social and Governance Activities?

European Financial Management, EarlyView.
ABSTRACT We examine the role of major customers in shaping firms' environmental, social and governance (ESG) practices. We find that firms with major customer relationships undertake fewer ESG activities compared to those without such ties. The association is attenuated when institutional ownership is high, firms are less diversified, customers exhibit
Feng Dong, John A. Doukas, Stephanie Walton, Rongyao Gloria Zhang, Yiyang Zhang   +4 more
wiley   +1 more source

Implicit Promises and the Timing of Defined‐Benefit Pension Plan Freezes

Financial Management, EarlyView.
ABSTRACT Firms time defined‐benefit (DB) plan freezes after CEO turnovers to protect CEO retirement benefits from cost cuts affecting the wider workforce. We document a significant increase in voluntary CEO turnovers just before the freeze, without notable post‐freeze changes.
Zacharias Petrou, Adamos Vlittis
wiley   +1 more source

What drives consumers' e-loyalty to airlines web site? Conceptual framework and managerial implications [PDF]

, 2011
This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure continuance intentions of online shopping for airlines web sites. The sample respondent 465online users in Saudi Arabia.
Al-Maghrabi, T, Basahel, A, Kamal, M
core  

Testing for Contagion in International Financial Markets: To See More, Go Higher

Financial Review, EarlyView.
ABSTRACT Traditional measures of financial contagion rely on correlation shifts, overlooking higher moments such as skewness and kurtosis. We examine contagion during two major financial crises, incorporating lower‐ and higher‐moment measures. We analyze stock market returns from 22 major markets at different frequencies, offering a global perspective ...
Simeon Coleman, Vitor Leone
wiley   +1 more source

[Occupational diseases in an airline company].

Tidsskrift for den Norske laegeforening : tidsskrift for praktisk medicin, ny raekke, 1998
617 cases of occupational health disorders in an average population of approximately 4,400 were reported by the Occupational Health Services of the Norwegian section of SAS during the period 1985 to 1996. Musculoskeletal disorders accounted for approximately 75% of all registered disorders. Wherever possible, occupational disorders should be registered
openaire   +1 more source

Cracking the Glass Ceiling: Women on Boards of Directors and Executive Boards and Their Impact on Financial Performance

Gender, Work &Organization, EarlyView.
ABSTRACT Women remain significantly underrepresented in positions on boards of directors in Brazil and worldwide. Accordingly, in this study, we conduct a longitudinal analysis of the progress of female participation on companies' boards of directors (BD) and executive boards (EB).
Claudia Emiko Yoshinaga, Leticia L. N. Bellato, Nathália Ruggiero Gil   +2 more
wiley   +1 more source