An analytical model for the assessment of airline expansion strategies
Journal of Airline and Airport Management, 2014 Purpose: The purpose of this article is to develop an analytical model to assess airline expansion strategies by combining generic business strategy models with airline business models.
Mauricio Emboaba Moreira
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Airline service quality (AIRQUAL) improvement approach for Thai Airways during the rehabilitation [PDF]
E3S Web of Conferences, 2023 Since the outbreak of COVID-19 in 2020, Thai Airways (THAI) and many other airlines have been suffering from significant losses and a shortage of liquidity and cash flow.
Kungwola Korawin
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Effects of operational performance on financial performance [PDF]
Management Science Letters, 2018 Over the past 40 years, global air travel has increased eight-fold: In 1974 air planes carried 421 million people globally. This means that global air travel has been growing up about 5% every year for 4 decades and this trend is expected to continue in ...
Jinpyo Lee
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Features requirement elicitation process for designing a chatbot application
IET Networks, EarlyView., 2022 This article seeks to assist the chatbot community by outlining the characteristics that a chatbot needs to possess and explaining how to create a chatbot for a bank. In order to determine which capabilities are most crucial to ending users, a study of a small sample of chatbot users was conducted.
Nurul Muizzah Johari +4 more
wiley +1 more source
Analysing customer based airline brand equity: Perspective from Taiwan
Future Business Journal, 2018 This research develops and examines a customer-based Airline brand equity (CBABE) model and examines the mediating effects of Airline brand reputation on the relationship among CBABE and Airline brand trust. By means of structural equation modelling (SEM)
Thakshak
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Airline planning benchmark problems—Part II : passenger groups, utility and demand allocation [PDF]
, 2013 This paper is the second of two papers entitled “Airline Planning Benchmark Problems”, aimed at developing benchmark data that can be used to stimulate innovation in airline planning, in particular, in flight schedule design and fleet assignment.
Akartunali, Kerem +4 more
core +1 more source
Cuadernos de Turismo, 2020 Client loyalty is one of the biggest challenges for the airline industry and marketers are seeking information on how to build client loyalty. This study will explore the relationship between service quality, client satisfaction, perceived value and ...
Ashraf Jahmani +2 more
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The direction of airlines business models – up or down? (Post Covid-19 crisis – case study) [PDF]
INCAS Bulletin, 2021 This paper deals with airlines business models, mostly full service network carriers (FSNC) and low-cost carriers (LCC) and their position on the airline market. Covid-19 crisis causes many negative impacts on all airline industry.
Mária MRÁZOVÁ, Antonín KAZDA
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American Consumer’s Attitudes towards Different Airline Companies Channels: A Comparison of transaction Methods [PDF]
PASOS Revista de Turismo y Patrimonio Cultural, 2012 Consumers are increasingly challenging better performance from companies, and these demands are being met through improvements in technology and flexibility of services.
Talha Harcar, Ugur Yucelt
doaj +3 more sources
The Peculiarities of Low-Cost Carrier Development in Europe
Energies, 2020 Low-cost carriers (LCCs) have been growing by 11.4% in revenue passenger kilometers over 2017 and changed the airline industry radically. It drove down prices in the industry.
Jolanta Sabaitytė +2 more
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