Results 41 to 50 of about 14,305 (286)
Literature is replete with a large number of theories related to service quality measurement and dimensions in an airline context. To date, there is no consensus of opinion on the generic model and of the number of dimensions most appropriate to evaluate
Ganiyu Rahim A.
doaj +1 more source
ABSTRACT This study examines how small and medium‐sized enterprises (SMEs) transition from a symbolic, disclosure‐oriented ESG logic toward a substantive ESG‐oriented performance management system (PMS) grounded in actionable KPIs. Drawing on evidence from the Apuan‐Versilian Stone Industrial District through an interventionist research design, we ...
Alessandra Rigolini +2 more
wiley +1 more source
An investigation of potential brand inconsistencies within airline strategic alliances [PDF]
The globalisation and deregulation in the air transport industry has resulted in a rapid and massive increase in competition. As a consequence, major airlines around the world have responded by forming strategic global alliances in order to be able to
Kalligiannis, Konstantinos
core
The air transport industry is an essential part of our modern economy, playing a vital role in supporting international trade, economic integration, and long-term economic growth.
Yahua Zhang +5 more
core +1 more source
Does Carbon Label Design Affect Flight Choices and Trustworthiness?
ABSTRACT Carbon emissions labels shown during flight booking may shift flight choices but also affect perceived trustworthiness of booking‐page information. This study tests how carbon label design influences flight choices, booking propensity and trustworthiness. In a preregistered online experiment (N = 939), participants completed a simulated flight
Henrik Wittwer +2 more
wiley +1 more source
Liberalisation initiatives of the airline industry in southern Africa: Progress achieved and hindrances to implementation. [PDF]
The purpose of this study is to identify liberalisation initiatives in the airline industry and their effects on airline performances in southern Africa.
O Mhlanga, J.N.Steyn
doaj
Building Airline Passenger Loyalty Through an Understanding of Customer Value: A Relationship Segmentation of Airline Passengers [PDF]
This thesis explores means of restoring profitability to the airline industry by cultivating intrinsically motivated brand loyalty between passengers and airlines in today’s fragile environment.
Leick, Ryan
core
ABSTRACT Corporate social responsibility (CSR) has undergone continuous expansion across industries, yet its intellectual evolution and cross‐sectoral linkages remain insufficiently understood. This study provides a comprehensive, data‐driven assessment of CSR's developmental trajectories by analyzing 3314 Web of Science articles using key‐route main ...
Wei‐Hao Su +2 more
wiley +1 more source
To Drive or Fly: Will Driverless Cars Significantly Disrupt Commercial Airline Travel?
In the past, commercial airlines and automobiles have shared a symbiotic relationship and rarely compete directly with each other except for very short flights. However, with driverless vehicles on the horizon, many of which will be made available to the
Stephen Rice, Scott R. Winter
doaj +1 more source
ABSTRACT This study examines the nexus between board gender diversity (BGD), corporate social responsibility (CSR) performance, and financial outcomes in the context of an emerging country, Türkiye. The sample consists of Turkish non‐financial firms listed on Borsa Istanbul for the period 2008–2023.
Merve Kilic Karamahmutoglu +1 more
wiley +1 more source

