Results 21 to 30 of about 4,770 (240)
Airline service quality (AIRQUAL) improvement approach for Thai Airways during the rehabilitation [PDF]
E3S Web of Conferences, 2023 Since the outbreak of COVID-19 in 2020, Thai Airways (THAI) and many other airlines have been suffering from significant losses and a shortage of liquidity and cash flow.
Kungwola Korawin
doaj +1 more source
Features requirement elicitation process for designing a chatbot application
IET Networks, EarlyView., 2022 This article seeks to assist the chatbot community by outlining the characteristics that a chatbot needs to possess and explaining how to create a chatbot for a bank. In order to determine which capabilities are most crucial to ending users, a study of a small sample of chatbot users was conducted.
Nurul Muizzah Johari +4 more
wiley +1 more source
Journal of Open Innovation: Technology, Market and Complexity, 2021 : Focusing on competitive dynamics, this study examines the strategic issues Boeing has faced in seeking to maintain its leading position in the airline industry.
Ayoung Woo +5 more
doaj +3 more sources
Introducing a Coopetition Model for Domestic Airlines in Iran [PDF]
مدیریت بازرگانی, 2023 Objective This research aims to propose a coopetition model specifically designed for Iranian airline companies. As a result of shifts in both internal and external landscapes, along with the swift advancements in technology encapsulated by the term VUCA
Saedeh Ghayourisales +2 more
doaj +1 more source
Cuadernos de Turismo, 2020 Client loyalty is one of the biggest challenges for the airline industry and marketers are seeking information on how to build client loyalty. This study will explore the relationship between service quality, client satisfaction, perceived value and ...
Ashraf Jahmani +2 more
doaj +1 more source
American Consumer’s Attitudes towards Different Airline Companies Channels: A Comparison of transaction Methods [PDF]
PASOS Revista de Turismo y Patrimonio Cultural, 2012 Consumers are increasingly challenging better performance from companies, and these demands are being met through improvements in technology and flexibility of services.
Talha Harcar, Ugur Yucelt
doaj +3 more sources
The Peculiarities of Low-Cost Carrier Development in Europe
Energies, 2020 Low-cost carriers (LCCs) have been growing by 11.4% in revenue passenger kilometers over 2017 and changed the airline industry radically. It drove down prices in the industry.
Jolanta Sabaitytė +2 more
doaj +1 more source
THE IMPACT OF DIGITAL LEADERSHIP IN THE AIRLINE INDUSTRY ON EMPLOYEE PERFORMANCE: AN EMPIRICAL STUDY [PDF]
Journal of Defense Resources ManagementThis study examines the effect of digital leadership on employee performance within the context of the airline industry. In today’s rapidly evolving business environment, where digital transformation is accelerating, leaders’ ability to utilize ...
Salih AYGÜN, Ülkü UZUNÇARŞILI
doaj +1 more source
Internationalization and ESG Controversies: Do Foreign Directors on Corporate Boards Matter?
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the relationship between internationalization and environmental, social, and governance (ESG) controversies, focusing on whether foreign directors on corporate boards influence this relationship. Drawing on resource dependence theory, we argue that internationalization increases ESG controversies due to the complexity of ...
Mohamed Elsayed +4 more
wiley +1 more source
International Journal of Aviation, Aeronautics, and AerospaceThe airline industry is one of the sectors characterized by being highly competitive, dynamic, and uncertain. In addition, the constantly renewed, growing structure and vulnerability to conjuncture of the sector usually renders the sector unstable and ...
Mehmet Sahin Durak, Ferhan SENGUR
doaj +1 more source