Results 21 to 30 of about 3,013,549 (218)
Effects of operational performance on financial performance [PDF]
Management Science Letters, 2018 Over the past 40 years, global air travel has increased eight-fold: In 1974 air planes carried 421 million people globally. This means that global air travel has been growing up about 5% every year for 4 decades and this trend is expected to continue in ...
Jinpyo Lee
doaj +1 more source
Analysing customer based airline brand equity: Perspective from Taiwan
Future Business Journal, 2018 This research develops and examines a customer-based Airline brand equity (CBABE) model and examines the mediating effects of Airline brand reputation on the relationship among CBABE and Airline brand trust. By means of structural equation modelling (SEM)
Thakshak
doaj +1 more source
Evaluation of the US Airline Industry: The Airline Quality Rating 2012 [PDF]
, 2013 The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method for assessing airline quality on combined multiple performance criteria.
Headley, Dean E., Bowen, Brent D.
core +1 more source
Journal of Open Innovation: Technology, Market and Complexity, 2021 : Focusing on competitive dynamics, this study examines the strategic issues Boeing has faced in seeking to maintain its leading position in the airline industry.
Ayoung Woo +5 more
doaj +3 more sources
Airline service quality (AIRQUAL) improvement approach for Thai Airways during the rehabilitation [PDF]
E3S Web of Conferences, 2023 Since the outbreak of COVID-19 in 2020, Thai Airways (THAI) and many other airlines have been suffering from significant losses and a shortage of liquidity and cash flow.
Kungwola Korawin
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Features requirement elicitation process for designing a chatbot application
IET Networks, EarlyView., 2022 This article seeks to assist the chatbot community by outlining the characteristics that a chatbot needs to possess and explaining how to create a chatbot for a bank. In order to determine which capabilities are most crucial to ending users, a study of a small sample of chatbot users was conducted.
Nurul Muizzah Johari +4 more
wiley +1 more source
Cuadernos de Turismo, 2020 Client loyalty is one of the biggest challenges for the airline industry and marketers are seeking information on how to build client loyalty. This study will explore the relationship between service quality, client satisfaction, perceived value and ...
Ashraf Jahmani +2 more
doaj +1 more source
American Consumer’s Attitudes towards Different Airline Companies Channels: A Comparison of transaction Methods [PDF]
PASOS Revista de Turismo y Patrimonio Cultural, 2012 Consumers are increasingly challenging better performance from companies, and these demands are being met through improvements in technology and flexibility of services.
Talha Harcar, Ugur Yucelt
doaj +3 more sources
The Peculiarities of Low-Cost Carrier Development in Europe
Energies, 2020 Low-cost carriers (LCCs) have been growing by 11.4% in revenue passenger kilometers over 2017 and changed the airline industry radically. It drove down prices in the industry.
Jolanta Sabaitytė +2 more
doaj +1 more source
THE IMPACT OF DIGITAL LEADERSHIP IN THE AIRLINE INDUSTRY ON EMPLOYEE PERFORMANCE: AN EMPIRICAL STUDY [PDF]
Journal of Defense Resources ManagementThis study examines the effect of digital leadership on employee performance within the context of the airline industry. In today’s rapidly evolving business environment, where digital transformation is accelerating, leaders’ ability to utilize ...
Salih AYGÜN, Ülkü UZUNÇARŞILI
doaj +1 more source