Results 261 to 270 of about 203,480 (347)

Uncovering the biases: why the claimed mask-excess mortality link fails to hold. [PDF]

open access: yesLancet Reg Health Am
Cerqueira-Silva T   +5 more
europepmc   +1 more source
Some of the next articles are maybe not open access.

Related searches:

Sorry to ask but … how is apology effectiveness dependent on apology content and gender?

Journal of Applied Psychology, 2023
While it is well understood that the content included in an apology matters, what constitutes an effective apology may differ depending on the gender of the person delivering it.
B. Polin   +4 more
semanticscholar   +1 more source

How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context

Journal of Hospitality & Tourism Research, 2021
This study examined the effects of service recovery entities (i.e., robot-generated text, robot-generated voice, and human service employee) on recovery satisfaction through the mediation of perceived sincerity. This study also tested the moderating role
Yaou Hu, Hyounae (Kelly) Min, N. su
semanticscholar   +1 more source

Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter?

Journal of Hospitality Marketing & Management, 2022
This study aims to evaluate the effect of customer forgiveness on perceived brand betrayal and the outcomes of brand hate in the restaurant industry. The mediating role of perceived brand betrayal in restaurant service failures is examined.
Nasrin Rasouli   +4 more
semanticscholar   +1 more source

Home - About - Disclaimer - Privacy