Results 271 to 280 of about 30,024 (305)

Apology for apology

Religion in Education, 1948
openaire   +1 more source

Apologies, apology strategies, and apology forms for non-apologies in a spoken corpus

文化情報学, 2013
Kitao, S. Kathleen, Kitao, Kenji
openaire   +1 more source

Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication

Public Relations Review, 2008
W Timothy Coombs, Sherry J Holladay
exaly  

Apology strategies in Persian

Journal of Pragmatics, 2010
Fariba Chamani
exaly  

Do sincere apologies need to be costly? Test of a costly signaling model of apology

Evolution and Human Behavior, 2009
Yohsuke Ohtsubo
exaly  

Can a CEO's YouTube apology following a service failure win customers' hearts?

Technological Forecasting and Social Change, 2015
Danae Manika, Savvas Papagiannidis
exaly  

The nature of an apology: An experimental study on how to apologize after a service failure

Marketing Letters, 2012
Holger Roschk
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Guilt, empathy, and apology

Personality and Individual Differences, 2012
Andrew Howell
exaly  

The effects of attributions of intent and apology on forgiveness: When saying sorry may not help the story

Journal of Experimental Social Psychology, 2008
Judy Eaton, C Ward Struthers
exaly  

To Apologize or Not to Apologize: National Histories and Official Apologies

2008
openaire   +1 more source