Results 281 to 290 of about 201,697 (346)
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Information Technology and People, 2019
Purpose Drawing upon the Elaboration Likelihood Model, the purpose of this paper is to examine how the characteristics of social media moderate the effect of a firm’s apology on the attitude of its customers.
Ying Li +4 more
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Purpose Drawing upon the Elaboration Likelihood Model, the purpose of this paper is to examine how the characteristics of social media moderate the effect of a firm’s apology on the attitude of its customers.
Ying Li +4 more
semanticscholar +1 more source
Costly group apology communicates a group’s sincere “intention”
Social Neuroscience, 2019Groups, such as governments and organizations, apologize for their misconduct. In the interpersonal context, the forgiveness-fostering effect of apologies is pronounced when apologizing entails some cost (e.g., compensating damage, canceling a favorite ...
Y. Ohtsubo +7 more
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Journal of Educational Thought / Revue de la Pensée Educative, 2018
In the year 399 B.C. the Athenians killed Socrates. They found the seventy-one year old philosopher guilty of "corrupting the youth by his teaching." They also accused him of refusing to honor the gods of the city and introducing new divinities, but this
Henry J. Perkinson
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In the year 399 B.C. the Athenians killed Socrates. They found the seventy-one year old philosopher guilty of "corrupting the youth by his teaching." They also accused him of refusing to honor the gods of the city and introducing new divinities, but this
Henry J. Perkinson
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Apologies and Courtroom Apologies
2014Abstract In order to determine what makes the apologies produced during allocution at sentencing unusual, the chapter begins with a discussion of garden-variety apologies. Austin’s (1962) performative-constative continuum is reviewed because these terms figure prominently in the analysis.
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Political Apologies and Categorical Apologies
2014I Was Wrong: The Meanings of Apologies attempted to differentiate the central meanings provided by ‘categorical apologies’, a term I offered to stipulate a regulative ideal for acts of contrition.1 That book also considered how these meanings map onto collective apologies, which added many layers of complexity to the discussion.
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An Apology for Public Apologies?
2014It is a commonplace of transitional justice scholarship that in post-conflict societies, public apologies by former wrongdoers are practices that promote respect for victims.2 An apology, even in the simplest of senses, involves recognition that the victim was not treated appropriately, and that at the very least she deserves redress in the form of an ...
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The Role of Apology Laws in Medical Malpractice
The journal of the American Academy of Psychiatry and the Law, 2021Nina E. Ross, W. Newman
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