Results 31 to 40 of about 203,480 (347)
Apology in cases of medical error disclosure: Thoughts based on a preliminary study.
PLoS ONE, 2017 BackgroundDisclosing medical errors is considered necessary by patients, ethicists, and health care professionals. Literature insists on the framing of this disclosure and describes the apology as appropriate and necessary.
Sonia Dahan +2 more
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The Gender of the Apologiser as a Social Factor in the Selection of Apology Strategies
مجلة الآداب, 2023 "Politeness" is a culturally defined pattern of language use that enables the speaker to formulate appropriate speech acts like an apology. The speech act of apology is a part of pragmatics study and belongs to expressive speech acts. However, it cannot
Sahar Wathiq, Muslih Shwaysh
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An Explanation of Apology Acceptance Based on Lay Peoples’ Insights
Interpersona: An International Journal on Personal Relationships, 2018 Apologies play an important role in forgiveness, but the pathway from apology to forgiveness is unclear. Many researchers use Goffman’s model of the corrective interchange, or models derived from it to guide their research.
James Strickland +3 more
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Environment and Social PsychologyCultural values, beliefs, and traditions can significantly influence communication patterns related to seeking forgiveness. Within the context of Islam, apologizing during Ramadan is widely regarded as an integral part of religious practices.
Jason V. Chavez +2 more
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China’s Apologetic Justice: Lessons for the United States?
Columbia Journal of Race and Law, 2014 Many scholars have criticized Congressional apology resolutions for slavery as inadequate and ineffective. Ironically, Congress may look to China’s apologetic justice in intentional intellectual property infringements to learn valuable lessons about ...
Xuan-Thao Nguyen
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Apology Strategies in Harry Potter Movie Series
English Language Teaching Educational Journal, 2018 Apology is an inevitable part of human communication as an act of face-saving strategy. It is necessarily uttered if an offense is made. This research is an attempt to reveal the apology strategies used as well as to analyze the influence of social ...
Intan Khairu Nisa, Adi Sutrisno
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Frontiers in Psychology, 2023 IntroductionAs South Korean companies frequently use apologies for various crisis situations and pair them with other types of crisis response strategies (i.e., scapegoating), theory-driven recommendations for crisis response messages may fall short in ...
Sungbin Youk, Hee Sun Park
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Вестник Волгоградского государственного университета: Серия 2. Языкознание, 2020 The article considers the linguistic and communicative nature of an apology (a request for forgiveness) as a corrective action that is aimed at preventing or mitigating conflict.
Renate Rathmayr
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Public Penitence: Facebook and the Performance of Apology
, 2020 This article explores the 2018 apology campaign launched by Facebook in the wake of the Cambridge Analytica scandal. While the campaign has largely been read as a failure, this article reads the five key moments of apology against the broader cultural ...
Kimberly A. Hall
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The Apology Strategies Used by Customer Service Officers of a Local Bank in Surabaya [PDF]
, 2016 In this study, the writer observed the apology strategies used by ten customer service officers of a local bank. The writer wants to find out what types of apology strategies are used by customer service officers of the local bank.
Kuntjara, E. H. (Esther) +1 more
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