Discursive Strategies of Indirect Apology in English-Language Personal Communication
Дискурс, 2021 Introduction. The urgency of the paper is due to the increased interest of linguists in the harmony of interaction and polite interpersonal communication maintenance and restoration.
E. Yu. Ilyinova +2 more
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Apology Strategies Used by Airline Officers in Handling Problems with Passengers [PDF]
, 2016 In this research, I discuss about types of apology strategies used by Lion Group officers in handling problems with passengers. It was triggered by the fact that this Airline Company still manages to have high number of passengers though many of its ...
Kuntjara, E. H. (Esther) +1 more
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An analysis of apology in an Indonesian ELT textbook and the teacher’s strategy to teach the apology
Erudita, 2021 The apology is one of the speech acts that language functions cover. Considering that students must have pragmatic competence to use language appropriately in context, this research looked at apologies in an Indonesian senior high school ELT textbook, as
Waliyadin, Nurul Hayati Fauzi
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The development of apologies in the Japanese L2 of adult English native speakers [PDF]
, 2008 The present paper focuses on the use of seven apologies strategies in the Japanese of 20 adult, high-intermediate English learners/users of Japanese. Nine of these learners had spent a minimum of two years in Japan.
Beckwith, S., Dewaele, Jean-Marc
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Homophobic slurs and public apologies: the discursive struggle over fag/maricón in public discourse [PDF]
, 2012 A handful of recent incidents hints at an ideological struggle over the use of the English word fag(got) and the Spanish word maricón in public discourse. This article examines the discursive and ideological struggle over the terms through the comparison
Cashman, Holly R.
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International Journal of Business Communication, 2019 This article proposes and tests a dual-process model of corporate social responsibility (CSR) communication. Building on the framing theory and associative network theory, the authors examine how including statements about a company’s CSR fit and CSR ...
Angie Y. Chung, Kangbok Lee
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Gender Differences in Using Apology Strategies in Jordanian Spoken Arabic
, 2020 This study investigated apology strategies used in Jordanian spoken Arabic. The main purpose was to find whether gender plays a role in selecting apology strategies related to different situations. A modified version of Harb’s discourse questionnaire was
Rawan Emad Al-Sallal, Madani O. Ahmed
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Gender stereotypes and the apology in a small state : uncovering Creole male stereotypes in the Seychelles using digital matched-guise methodology [PDF]
, 2020 Recent research in the Seychelles speaks of a “growing crisis of masculinity”, manifested in statistics such as a ten-year life expectancy difference in favour of women, alarmingly high levels of substance abuse amongst younger men, and underachievement ...
Deutschmann, Mats, Steinvall, Anders
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Exploring the dynamics of human resources apology in organizational communication [PDF]
International Journal of Human Capital in Urban ManagementBACKGROUND AND OBJECTIVES: The emotional expression of feelings and the satisfaction of social needs are two primary purposes of many communication interactions in an organization. As a universal aspect of human interaction, the apology has sparked great
A. Rajabipoor Meybodi +4 more
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The Anatomy of Apology and Forgiveness: Towards Transformative Apology and Forgiveness
International Journal of Transitional Justice, 2019 The central thesis of this article is that while apology and forgiveness are vital for dealing with a violent past, there is a need to critically transform the sociopolitical epistemic subjectivities that underpin a wrongdoing.
Joram Tarusarira
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