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Auto-doffer* as a Means of Automation

open access: bronze, 1965
Yorikazu SHIMOTSUMA, Kazuhiko Sakaguehi
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To automate or not to automate? A contingency approach to service automation

Journal of Service Management, 2023
PurposeFollowing a contingency approach, this paper aims to understand when service automation can enhance or destroy value for customers in the frontline by (1) providing a comprehensive overview of factors that influence the value co-creation/co-destruction potential of service automation and (2) zooming in on the combination of service contexts and ...
Eline Hottat   +2 more
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To Automate or Not to Automate! [PDF]

open access: possibleProceedings of the Human Factors and Ergonomics Society Annual Meeting, 2000
Systems are becoming more complex due to various technological developments (such as information and communication technology) and constraints (environmental, social and financial etc.). The first opens the possibility to make links to new domains (e.g. between product quality and profits or financial markets).
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Automating test automation

2012 34th International Conference on Software Engineering (ICSE), 2012
Mention “test case”, and it conjures up the image of a script or a program that exercises a system under test. In industrial practice, however, test cases often start out as steps described in natural language. These are essentially directions a human tester needs to follow to interact with an application, exercising a given scenario.
Satish Chandra   +3 more
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Automation or De-automation

AIP Conference Proceedings, 2008
In the global automotive industry, for decades, vehicle manufacturers have continually increased the level of automation of production systems in order to be competitive. However, there is a new trend to decrease the level of automation, especially in final car assembly, for reasons of economy and flexibility.
Igor Gorlach   +2 more
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