Results 281 to 290 of about 6,396,377 (359)

Annual Reports to the ESA Council ESA 110th Annual Meeting July, 2025

open access: yes
The Bulletin of the Ecological Society of America, EarlyView.
wiley   +1 more source

Adoption of artificial intelligence in banking services: an empirical analysis

International Journal of Emerging Markets, 2021
PurposeThis study aims to understand the importance and challenges of adopting artificial intelligence (AI) in the banking industry in Malaysia and examine the factors that are important in investigating consumers' intention to adopt AI in banking ...
Mahfuzur Rahman   +3 more
semanticscholar   +1 more source

AI-driven banking services: the next frontier for a personalised experience in the emerging market

International Journal of Bank Marketing, 2022
PurposeArtificial intelligence (AI) is used by banking services primarily to automate systems; however, this ecosystem does not work in emerging markets because human intervention is needed, and there are concerns related to infrastructure.
J. Sheth   +3 more
semanticscholar   +1 more source

To leave or retain? An interplay between quality digital banking services and customer satisfaction

International Journal of Bank Marketing, 2021
PurposeIn this paper, the authors investigated the impact of quality digital banking services delivered during the COVID-19 pandemic on customers' satisfaction and retention intentions.Design/methodology/approachThis study combined constructs drawn from ...
Sulemana Bankuoru Egala   +2 more
semanticscholar   +1 more source

The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality

, 2021
Purpose The purpose of this paper is to investigate the impact of Islamic Shariah compliance on customer satisfaction through the mediating effect of service quality in Islamic banking services. Design/methodology/approach A total of 334 completed and
Selim Ahmed   +4 more
semanticscholar   +1 more source

Exploring the Determinants of Users’ Continuance Intention to Use Mobile Banking Services in Kuwait : Extending the Expectation-Confirmation Model

Asia Pacific Journal of Information Systems, 2021
While a great body of information systems (IS) literature has discussed mobile banking (m-banking) services, most of these studies have focused on the adoption or acceptance phases of this technology; with little attention was given to users’ intension ...
Ahmad A. Rabaa'i, Shereef Abu ALMaati
semanticscholar   +1 more source

Bank Services Analysis

BOHR International Journal of Finance and Market Research, 2022
Banking system occupies an important place in Indian economy. It provides various services to its customer. The nature of its services has evolved as the advancement of technology. Understanding consumer satisfactionwith service quality has gotten increasingly difficult.
Nikhil Sharma, Himan shi
openaire   +1 more source

The impact of mobile banking services on saving behavior in West Africa

, 2021
This study analyzes the impact of the use of mobile banking services on saving behavior in West Africa. Using the Global Findex Database, 2017 and jointly estimating a multinomial logit model and a probit model, we find that the use of mobile banking ...
Salamata Loaba
semanticscholar   +1 more source

A service-dominant logic for banking services

MERCATI & COMPETITIVITĂ€, 2012
In the current competitive scenario, services now pervade all business activities, involving every production system and every organization. The emerging importance of services and their decisive role, compared to goods, in every business transaction in the global economy encourages scholars, professionals and business experts to engage in research ...
V. Formisano, G. Russo, LOMBARDI, ROSA
openaire   +3 more sources

Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation

International Journal of Information Management, 2019
Mobile banking (m-banking) has emerged dynamically over the years due to consumers' increased use of mobile technologies, their ever-growing lifestyle choices and also the several different economic factors.
S. Sharma, Manisha Sharma
semanticscholar   +1 more source

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