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Business Service Modeling for the Service-Oriented Enterprise [PDF]
International Journal of Information System Modeling and Design, 2012 Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective.
Jeewanie Jayasinghe Arachchige +2 more
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International Journal of Applied Logistics, 2010
The management and predictive planning of the processes to create business services is more difficult than the planning of production processes, because services cannot be produced in stock and customers are involved in their creation. In this paper, the author proposes a method for service scheduling and optimization based on an ontology to describe ...
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The management and predictive planning of the processes to create business services is more difficult than the planning of production processes, because services cannot be produced in stock and customers are involved in their creation. In this paper, the author proposes a method for service scheduling and optimization based on an ontology to describe ...
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Proceedings. IEEE International Conference on e-Commerce Technology, 2004. CEC 2004., 2004
The fundamental challenge of e-commerce is enabling companies to do business with one another across a network, despite different business processes and computer systems. Traditionally, these problems were overcome through expensive custom point-to-point integration or Electronic Data Interchange (EDI) networks. The promise of the Internet, by contrast,
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The fundamental challenge of e-commerce is enabling companies to do business with one another across a network, despite different business processes and computer systems. Traditionally, these problems were overcome through expensive custom point-to-point integration or Electronic Data Interchange (EDI) networks. The promise of the Internet, by contrast,
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Service Businesses and Productivity*
Decision Sciences, 2004ABSTRACTThe records of superior performance of selected service firms over many years suggest that they may be more productive than others. This article uses the Theory of Swift, Even Flow to explain why that might be true. In the process, this article improves Schmenner's 1986 service process matrix.
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Partners for Business-to-Business Service Innovation
IEEE Transactions on Engineering Management, 2013Firms that open up their organizational boundaries and access valuable external sources of knowledge can create new opportunities for innovation. However, little is known about this conjecture in the business-to-business (B-to-B) service context: whether B-to-B service firms utilize external knowledge and ideas for innovation, and if so, which types of
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Outsourcing Engineering Services - The Business Side of the Business
Proceedings of SPE Annual Technical Conference and Exhibition, 1996Management Summary This paper provides guidelines for identifying, evaluating, and selecting the appropriate type of outsourcing personnel and estimating the costs associated with use of these resources. A description of available personnel resources (consulting companies, service companies, contractors, and semiretired ...
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Business Modeling Framework for Personalisation in Mobile Business Services [PDF]
, 2002 This paper gives a formal six-level framework for personalization features in current and next generation mobile services, which can be used to drive the business modeling of M-business services from as service provider or system supplier points of view.
Pau, L-F., Dits, J.
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Modeling Business Services for Implementing on Global Business Services Delivery Platforms
The 9th IEEE International Conference on E-Commerce Technology and The 4th IEEE International Conference on Enterprise Computing, E-Commerce and E-Services (CEC-EEE 2007), 2007Developing global business service delivery platforms for complex services will benefit from a structured design approach that takes into account a variety of requirements including diversity of service domains, different levels of service granularity, service expectations, amongst several others.
Nitin Nayak, Anil Nigam
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Business correlation-aware modelling and services selection in business service ecosystem
International Journal of Computer Integrated Manufacturing, 2013With the continuous application of service-oriented thought in business, plenty of businesses are encapsulated into business services, thereby being published, integrated and applied. Their evolution and interaction behaviours form business service ecosystem BSE.
Yihang Luo, Yushun Fan, Haoyi Wang
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Exploring service failure in a business-to-business context
Journal of Services Marketing, 2015Purpose – This study aims to explore how business-to-business service failures manifest in a manufacturing context. Design/methodology/approach – The empirical research involved two case studies: case study one included 20 interviews in the metal finishing ...
Zhu, Xia +1 more
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