El acceso a un Servicio Público de calidad, continuidad del servicio y rol del Regulador
En este artículo se desarrolla la relación que existe entre un servicio Público con la calidad, y continuidad del servicio, así como la función que cumple el Regulador entre el usuario y el operador. Primero, se establece una diferenciación de servicios y la importancia de la calidad de los mismos; luego, se define calidad y se expone el derecho a un ...
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