Results 271 to 280 of about 5,999,398 (314)
Some of the next articles are maybe not open access.
Queueing model for call blending in call centers
IEEE Transactions on Automatic Control, 2003Call centers that apply call blending obtain high-productivity and high-service levels by dynamically mixing inbound and outbound traffic. We show that agents should be assigned to outbound calls if the number of available agents exceeds a certain threshold.
Sandjai Bhulai, Ger Koole
openaire +1 more source
Koli Calling 2024: Call for Submissions
ACM SIGCSE BulletinWe warmly invite you to attend the 24th Koli Calling International Conference on Computing Education Research (Koli Calling 2024), to be held 14-17 November 2024 in the beautiful Koli National Forest in Eastern Finland. The submission deadline for full papers and discussion papers is 21 June 2024.
Andreas Mühling, Juho Leinonen 0001
openaire +1 more source
Calling Out, Calling In, and Calling Upon One Another
2023How developing strong relationships between nonprofit leaders can fuel anti-racist momentum.
openaire +1 more source
Koli Calling 2025: Call for Submissions
ACM SIGCSE BulletinWe warmly invite you to attend the 25th Koli Calling International Conference on Computing Education Research (Koli Calling 2025), to be held 13–16 November 2025 in the beautiful Koli National Forest in Eastern Finland. The submission deadline for full papers and discussion papers is 27 July 2025.
Juho Leinonen 0001, Rodrigo Duran 0001
openaire +1 more source
Koli Calling 2024: Call for Participation
ACM SIGCSE BulletinWe warmly invite you to attend the 24th Koli Calling International Conference on Computing Education Research (Koli Calling 2024), to be held 14-17 November 2024 in the beautiful Koli National Forest in Eastern Finland. While the submission deadline for full papers and discussion papers has passed, you can still submit posters and demo papers by 20 ...
openaire +1 more source