Results 281 to 290 of about 5,999,398 (314)
Some of the next articles are maybe not open access.
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
Management Science, 2008Z Justin Ren, Yong-Pin Zhou
exaly
Call-Routing Schemes for Call-Center Outsourcing
Manufacturing and Service Operations Management, 2007Yong-Pin Zhou
exaly

