Results 21 to 30 of about 356,160 (259)
Interação teleatendente-teleusuário e custo humano do trabalho em central de teleatendimento
Revista Brasileira de Saúde OcupacionalO texto aborda uma pesquisa realizada em uma central de teleatendimento do setor público. A análise ergonômica orienta-se para a interação teleatendente-teleusuário, buscando mostrar as características da organização do trabalho que constrangem as ...
Mário César Ferreira
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Journal of the Academy of Business and Emerging Markets, 2021 Customer satisfaction management is expected to sustain firms and call centers by keeping customers. Adapting measures from the SERVQUAL model, the purpose of this research was to determine the factors contributing to the quality of customers’ experience
Michael Pasco, Carolyn Rose Lao
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Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center
Binus Business Review, 2013 Call center business in Indonesia is growing rapidly worldwide. This condition has had repercussions for a growing number of call center workers needed. They are forced to be more creative in performing their duties. This study aims to determine the role
Nugroho J. Setiadi
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Pediatric Blood &Cancer, EarlyView.ABSTRACT Background An internal tandem duplication in the gene encoding Fms‐like tyrosine kinase 3 (FLT3‐ITD) is associated with high relapse risk and poor prognosis in acute myeloid leukemia (AML) and plays a crucial role in treatment decisions. Measurable residual disease (MRD) analysis of FLT3‐ITD during and after treatment has shown prognostic ...
Sofie Johansson Alm +11 more
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Dietary Protein Intake and Peritoneal Protein Losses in Peritoneal Dialysis Patients
Therapeutic Apheresis and Dialysis, EarlyView.ABSTRACT Introduction Peritoneal dialysis (PD) patients lose protein in their waste dialysate, potentially increasing their risk for malnutrition. We wished to determine whether there was any association between losses and dietary protein intake (DPI). Methods DPI was assessed from 24‐h dietary recall using Nutrics software.
Haalah Shaaker, Andrew Davenport
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Using Personalized Model to Predict Traffic Jam in Inbound Call Center
EAI Endorsed Transactions on Scalable Information Systems, 2017 In this paper, I describe a general approach to scaling data mining applications in a call center environment. A call center operates with customers calls directed to agents for service based on online call traffic prediction.
Rafiq A. Mohammed
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A Bibliometric Analysis of Publications in Uremic Toxins From 1991 to 2024
Therapeutic Apheresis and Dialysis, EarlyView.ABSTRACT Background Uremic toxins are a growing area of research in nephrology, with significant implications in the progression and treatment of chronic kidney disease (CKD) and the management of end‐stage kidney disease (ESKD). This bibliometric analysis aims to evaluate the global research trends, key contributors, and the impact of publications in ...
Yuh‐Shan Ho +7 more
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CALL CENTER AS RETRIAL QUEUEING SYSTEM
Міжнародний науково-технічний журнал "Проблеми керування та інформатики", 2007 The process of call center operation is considered. Analytical and statistical models of call center operation are developed as M / M / c / 0 retrial queuing systems with losses. The flow of retrials influences the characteristics of the quality of call
E.V. Koba, S.V. Pustovaya
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Reciprocal control of viral infection and phosphoinositide dynamics
FEBS Letters, EarlyView.Phosphoinositides, although scarce, regulate key cellular processes, including membrane dynamics and signaling. Viruses exploit these lipids to support their entry, replication, assembly, and egress. The central role of phosphoinositides in infection highlights phosphoinositide metabolism as a promising antiviral target.
Marie Déborah Bancilhon, Bruno Mesmin
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Dynamics of intimate partner violence - cycle of abuse [PDF]
TemidaIn an abusive intimate partner relationship, there is a pattern of behaviours determined by a repetitive change of phases that include periods without violence, as well as those characterised by different forms of psychological, physical, sexual
Prović Ivana
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