Penentuan Jadwal dan Rute Perjalanan Kapal dengan Batasan Waktu dan Jumlah Kunjungan
Scheduling and routing is important for a shipping company. In this paper a scheduling and routing model is developed to solve a shipping company problem. The model is different than some previous model since it should considers the company’s constraints
I Gede Agus Widyadana, Richard Wibisono
doaj
Unmanned aerial vehicle routing based on frog-leaping optimization algorithm
Routing in Unmanned Aerial Vehicle (UAV) networks is critical for effective data transfer and overall network performance. However, current UAV routing algorithms exhibit high latency, poor route selection, excessive energy consumption, and limited ...
Farhad Maleki +2 more
doaj +1 more source
A Misclassification Reduction Approach for Automatic Call Routing [PDF]
Automatic call routing is one of the most important issues in the call center domain. It can be modeled ---once performed the speech recognition of utterances--- as a text classification task. Nevertheless, in this case, texts are extremely small (just a few words) and there are a great number of narrow call-type classes.
Fernando Uceda-Ponga +3 more
openaire +1 more source
Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective [PDF]
A call center is a service network in which agents provide telephone-based services. Customers that seek these services are delayed in tele-queues. This paper summarizes an analysis of a unique record of call center operations.
Noah Gans +7 more
core
Two-step routing for dynamic traffic protection in WDM networks with wavelength continuity constraint [PDF]
Capacity efficiency is a key issue in designing survivable Wavelength Division Multiplexing (WDM) networks. In this paper, we propose a two-step routing algorithm for dynamic lightpath protection in a WDM mesh network that is subject to wavelength ...
Mao, M +3 more
core +1 more source
Ambulance routing optimization based on emergency medical service availability
Ambulance routing optimization has been in the spotlight in recent years. Researchers have tried to modify traditional vehicle routing problems to model and examine real-world logistics and transportation-related problems. In the healthcare sector, being
Mona Almalki +2 more
doaj +1 more source
Improved Reliable Trust-Based and Energy-Efficient Data Aggregation for Wireless Sensor Networks
In wireless sensor networks, secure data aggregation is very important for reducing the quantity of data transmitted and prolonging the lifetime of wireless sensor networks. When wireless sensor networks are deployed in untrusted and hostile environments,
Chen-xu Liu, Yun Liu, Zhen-jiang Zhang
doaj +1 more source
A petrol station replenishment problem: new variant and formulation
One of the most important problems in the petroleum industry is the well-known petrol station replenishment problem with time windows, which calls for the determination of optimal routes by using a fleet of tank trucks to serve a set of petrol stations ...
Abdelaziz Benantar +2 more
doaj +1 more source
A Biased–Randomized Iterated Local Search with Round-Robin for the Periodic Vehicle Routing Problem
The periodic vehicle routing problem (PVRP) is a well-known challenge in real-life logistics, requiring the planning of vehicle routes over multiple days while enforcing visitation frequency constraints.
Juan F. Gomez +3 more
doaj +1 more source
Call-Routing Schemes for Call-Center Outsourcing [PDF]
Companies may choose to outsource parts, but not all, of their call-center operations. In the course of studying contact centers in the telecommunications and financial services industries, we have observed the following (apparently) common scheme.
Zhou, Yong-Pin, Gans, Noah
core

