Results 161 to 170 of about 4,020,295 (171)

Applying RUSA Guidelines in the Analysis of Chat Reference Transcripts

College and Undergraduate Libraries, 2006

exaly  

Adding a Feature: Can a Pop-Up Chat Box Enhance Virtual Reference Services?

Medical Reference Services Quarterly, 2017
Rick L Fought
exaly  

Online Chat Reference: Question Type and the Implication for Staffing in a Large Academic Library

Reference Librarian, 2019
Rachel M Sandieson
exaly  

Standing By to Help: Transforming Online Reference with a Proactive Chat System

Journal of Academic Librarianship, 2015
Krisellen Maloney
exaly  

Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts vs. Librarian Transcripts

Internet Reference Services Quarterly, 2016
Linda Rich
exaly  

BiblioLive : chat reference in biblioteca

AIDA informazioni : rivista di scienze dell'informazione : 1/2, 2009
openaire   +1 more source

Best Practices in Chat Reference Used by Florida's Ask a Librarian Virtual Reference Librarians

Reference Librarian, 2009
exaly  

Chatting while you work: Understanding chat reference user needs based on chat reference origin

Reference Services Review, 2018
exaly  

Politeness in Proactive Library Chat Reference

Reference & User Services Quarterly
openaire   +1 more source

Service, Interrupted: Analyzing Chat Reference Referrals

The Reference Librarian
Jen Saulnier Lange, Corey Johnson, Pamela Martin   +2 more
openaire   +1 more source