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My Chatbot Companion - a Study of Human-Chatbot Relationships
International Journal of Human Computer Studies, 2021 Abstract There has been a recent surge of interest in social chatbots, and human–chatbot relationships (HCRs) are becoming more prevalent, but little knowledge exists on how HCRs develop and may impact the broader social context of the users. Guided by Social Penetration Theory, we interviewed 18 participants, all of whom had developed a friendship ...
Marita Skjuve +2 more
exaly +4 more sources
Informatics, 2022 Chatbots with personality have been shown to affect engagement and user subjective satisfaction. Yet, the design of most chatbots focuses on functionality and accuracy rather than an interpersonal communication style.
Salwa Alramlawi, Mohammad Amin Kuhail
exaly +3 more sources
Correction: How chatbot e-services motivate communication credibility and lead to customer satisfaction: The perspective of Thai consumers in the apparel retailing context [PDF]
Innovative Marketing, 2023 The Original Article was published on 08 July 2022In the section '1.3. Hypotheses' in this article, in H1a-H4b, the last word has been changed (the words "satisfaction" and "credibility" have changed places).
Akawut Jansom +2 more
doaj +1 more source
Can an artificial intelligence chatbot be the author of a scholarly article? [PDF]
Journal of Educational Evaluation for Health Professions, 2023 At the end of 2022, the appearance of ChatGPT, an artificial intelligence (AI) chatbot with amazing writing ability, caused a great sensation in academia.
Ju Yoen Lee
doaj +3 more sources
A Conversation-Driven Approach for Chatbot Management
IEEE Access, 2022 Managing and evolving a chatbot’s content is a laborious process and there is still a lack of standardization. In this context of standardization, the absence of a management process can lead to bad user experiences with a chatbot.
Giovanni Almeida Santos +5 more
doaj +1 more source
Revista Interface Tecnológica, 2023 Com o avanço da tecnologia, a internet e os dispositivos móveis têm desempenhado um papel cada vez mais importante na sociedade. Dentre os vários avanços tecnológicos que melhoram a produtividade e o atendimento ao cliente, destaca-se a utilização de chatbots. Esses programas, que simulam uma conversa com um ser humano, são cada vez mais comuns e têm a
Ada Maria Barone, Emanuela Stagno
+5 more sources
ELT Journal, 2020 Abstract In this series, we explore technology-related themes and topics. This series aims to discuss and demystify what may be new areas for some readers and to consider their relevance for English language teachers.
Andreas Kohne +3 more
+5 more sources
The application of chatbot in gastroenterology nursing
Gastroenterology & Endoscopy, 2023 Objective: The advent of large language models has triggered a wave of technological advancements in the global AI dialogue system, which has been widely adopted in various fields including medical care. This research aims to investigate the potential of
Yang Zhao +4 more
doaj +1 more source
Chatbots as unwitting actors [PDF]
Proceedings of the 1st International Conference on Conversational User Interfaces, 2019 Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and ease of use of chatbots, there have not been any attempts by artists or comedians to use these systems for comedy ...
Allison Perrone, Justin Edwards
openaire +4 more sources
International Journal for Research in Applied Science and Engineering Technology, 2022 Abstract: Chatbot can be understood as a software that can chat with people using artificial intelligence. This software can also perform tasks such as quickly responding to users, informing them, helping to purchase products and providing the customers better services.
Fredrick B Lyngdoh, Raghavendra R
openaire +1 more source