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My Chatbot Companion - A Study of Human-Chatbot Relationships [PDF]
International Journal of Human Computer Studies, 2021 There has been a recent surge of interest in social chatbots, and human – chatbot relationships (HCRs) are becoming more prevalent, but little knowledge exists on how HCRs develop and may impact the broader social context of the users.
Marita Skjuve +2 more
exaly +6 more sources
Sustainability, 2023 The development of artificial intelligence in recent years has promoted the use of chatbot technology in sustainable education. Many studies examined the effect of chatbots on learning outcomes.
Zhonggen Yu, Xinjie Deng
exaly +2 more sources
International Journal of Educational Technology in Higher Education, 2022 Chatbot usage is evolving rapidly in various fields, including higher education. The present study’s purpose is to discuss the effect of a virtual teaching assistant (chatbot) that automatically responds to a student’s question. A pretest–posttest design
Akosua Tachie-Menson +2 more
exaly +2 more sources
Informatics, 2022 Chatbots with personality have been shown to affect engagement and user subjective satisfaction. Yet, the design of most chatbots focuses on functionality and accuracy rather than an interpersonal communication style.
Salwa Alramlawi +2 more
exaly +3 more sources
Acta PsychologicaThe integration of artificial intelligence (AI) technology in e-commerce has currently stimulated scholarly attention, however studies on AI and e-commerce generally relatively few.
Xiaoyi Zhang +5 more
doaj +2 more sources
Judging LLM-as-a-judge with MT-Bench and Chatbot Arena [PDF]
Neural Information Processing Systems, 2023 Evaluating large language model (LLM) based chat assistants is challenging due to their broad capabilities and the inadequacy of existing benchmarks in measuring human preferences. To address this, we explore using strong LLMs as judges to evaluate these
Lian-Min Zheng +12 more
semanticscholar +1 more source
Correction: How chatbot e-services motivate communication credibility and lead to customer satisfaction: The perspective of Thai consumers in the apparel retailing context [PDF]
Innovative Marketing, 2023 The Original Article was published on 08 July 2022In the section '1.3. Hypotheses' in this article, in H1a-H4b, the last word has been changed (the words "satisfaction" and "credibility" have changed places).
Akawut Jansom +2 more
doaj +1 more source
JAMA Internal Medicine, 2023 Importance The rapid expansion of virtual health care has caused a surge in patient messages concomitant with more work and burnout among health care professionals.
J. Ayers +10 more
semanticscholar +1 more source
Can an artificial intelligence chatbot be the author of a scholarly article? [PDF]
Journal of Educational Evaluation for Health Professions, 2023 At the end of 2022, the appearance of ChatGPT, an artificial intelligence (AI) chatbot with amazing writing ability, caused a great sensation in academia.
Ju Yoen Lee
doaj +3 more sources
A Conversation-Driven Approach for Chatbot Management
IEEE Access, 2022 Managing and evolving a chatbot’s content is a laborious process and there is still a lack of standardization. In this context of standardization, the absence of a management process can lead to bad user experiences with a chatbot.
Giovanni Almeida Santos +5 more
doaj +1 more source