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A corpus based approach to generalise a chatbot system [PDF]
, 2005 Chatbot tools are computer programs which interact with users using natural languages. Most developers built their systems aiming to fool users that they are talking with real humans.
Abu Shawar, Bayan Aref
core +7 more sources
Heliyon, 2023 Background: A chatbot is an automatic text-messaging tool that creates a dynamic interaction and simulates a human conversation through text or voice via smartphones or computers.
Ming-Yuan Huang +3 more
doaj +1 more source
Perancangan Chatbot Islami untuk Aplikasi ChatAja
Emitor: Jurnal Teknik Elektro, 2021 ChatAja adalah platform komunikasi karya anak bangsa yang dibuat untuk melengkapi gaya hidup digital dengan menyediakan layanan pesan instant, pesan suara, dan panggilan video gratis. ChatAja dirilis ke publik pada bulan februari 2020 dan dapat diinstall
Nanda Yusuf Nur Pratama +1 more
doaj +1 more source
Design of an Educational Chatbot Using Artificial Intelligence in Radiotherapy
AI, 2023 Context: In cancer centres and hospitals particularly during the pandemic, there was a great demand for information, which could hardly be handled by the limited manpower available.
James C. L. Chow, Leslie Sanders, Kay Li
doaj +1 more source
Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace
, 2021 The adoption of Artificial Intelligence (AI) applications in organisations is growing rapidly. In this study, we focus on chatbots as one type of AI applications in organisations. As an AI-enabled application, Chatbots learn from their use patterns. Therefore, the ways users adopt and use chatbots will have significant impact on the future evolvement ...
Lorentsa Gkinko, Amany R. Elbanna
openaire +2 more sources
ANALISIS DAN PERANCANGAN INTERAKSI CHATBOT REMINDER DENGAN USER-CENTERED DESIGN
Jurnal Sistem Informasi, 2017 Keberadaan teknologi yang tidak dipersiapkan untuk menghadapi interaksi dengan pengguna akan membuat user experience menjadi buruk. Masih banyak ditemukan chatbot reminder yang tidak dapat memenuhi harapan pengguna.
Ahmad Alim Akhsan, Faizah Faizah
doaj +1 more source
Understanding the Continuance Intention to Use Chatbot Services
Asia Marketing Journal, 2023 Chatbot services have become an essential communication tool for interacting with consumers in e-commerce. To understand consumer behavior in the context of chatbot services, we apply the Theory of Planned Behavior (TPB) to analyze continuance intention ...
Jeeyeon Kim, Yiling Li, Jeonghye Choi
doaj +1 more source
Chatbots for Enterprises: Outlook
Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 2019 Chatbots are going to be the main tool for automated conversations with customers. Still, there is no consistent methodology for choosing a suitable chatbot platform for a particular business.
Pavel Kostelník +4 more
doaj +1 more source
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT, 2023 Chatbots have become an integral part of modern customer service and communication. Rule-based chatbots, in particular, offer a simple and cost-effective solution for businesses and organizations to interact with their customers through a conversational interface.
Dr Sunil Bhuthada +2 more
openaire +1 more source