Results 21 to 30 of about 67,966 (271)

Understanding the Continuance Intention to Use Chatbot Services

Asia Marketing Journal, 2023
Chatbot services have become an essential communication tool for interacting with consumers in e-commerce. To understand consumer behavior in the context of chatbot services, we apply the Theory of Planned Behavior (TPB) to analyze continuance intention ...
Jeeyeon Kim, Yiling Li, Jeonghye Choi
doaj   +1 more source

An artificial intelligence-based chatbot for prostate cancer education: Design and patient evaluation study

Digital Health, 2023
Introduction Artificial intelligence (AI) is increasingly used in healthcare. AI-based chatbots can act as automated conversational agents, capable of promoting health and providing education at any time.
Magdalena Görtz, Kilian Baumgärtner, Tamara Schmid, Marc Muschko, Philipp Woessner, Axel Gerlach, Michael Byczkowski, Holger Sültmann, Stefan Duensing, Markus Hohenfellner   +9 more
doaj   +1 more source

Developing an AI-Powered Chatbot to Support the Administration of Middle and High School Cybersecurity Camps

Journal of Cybersecurity Education, Research & Practice, 2021
Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to
Jonathan He, , ChunSheng Xin
doaj  

Chatbot como ferramenta de coleta: aplicação piloto na produção orgânica no Rio Grande do Norte

Geopauta
O artigo tem por objetivo analisar a aplicação piloto mediante ao uso de chatbot via WhatsApp junto aos beneficiários da Chamada Pública nº 05/2021 de Assistência Técnica e Extensão Rural (ATER), no estado do Rio Grande do Norte, no contexto do projeto ...
Yan Dutra de Souza , Stéfany Gabriela da Silva Sales , Mário Lúcio de Ávila , Mauro Eduardo Del Grossi   +3 more
doaj   +1 more source

Reevaluating personalization in AI-powered service chatbots: A study on identity matching via few-shot learning

Computers in Human Behavior: Artificial Humans
This study explores the potential of AI-based few-shot learning in creating distinct service chatbot identities (i.e., based on gender and personality).
Jan Blömker, Carmen-Maria Albrecht
doaj   +1 more source

A Chatbot to Support Young People During the COVID-19 Pandemic in New Zealand: Evaluation of the Real-World Rollout of an Open Trial

Journal of Medical Internet Research, 2022
BackgroundThe number of young people in New Zealand (Aotearoa) who experience mental health challenges is increasing. As those in Aotearoa went into the initial COVID-19 lockdown, an ongoing digital mental health project was ...
Nicola Ludin, Chester Holt-Quick, Sarah Hopkins, Karolina Stasiak, Sarah Hetrick, Jim Warren, Tania Cargo   +6 more
doaj   +1 more source

Can chatbots help to motivate smoking cessation? A study on the effectiveness of motivational interviewing on engagement and therapeutic alliance

BMC Public Health, 2022
Background Cigarette smoking poses a major threat to public health. While cessation support provided by healthcare professionals is effective, its use remains low. Chatbots have the potential to serve as a useful addition.
Linwei He, Erkan Basar, Reinout W. Wiers, Marjolijn L. Antheunis, Emiel Krahmer   +4 more
doaj   +1 more source

Let's talk about Sex!: AI and relational factors in the adoption of a chatbot conveying sexual and reproductive health information

Computers in Human Behavior Reports, 2023
This study addresses the adoption intention of ANA Chatbot, developed as part of the ''Chup! Jom Sembang Seks'' (translated as ''Wait a minute! Let's Talk about Sex'') campaign in Malaysia.
Tze Wei Liew, Su-Mae Tan, Nur Emilyn Yoo, Chin Lay Gan, Yi Yong Lee   +4 more
doaj   +1 more source

Evaluation of Customer Satisfaction on Indonesian Banking Chatbot Services During the COVID-19 Pandemic

CommIT Journal, 2022
The new normal lifestyle during the COVID-19 pandemic encourages every individual to change their behavior towards digital transformation. A banking chatbot is one of the financial technologies promoted by the banking industry to meet the needs of its ...
Jeffrey Arief Mulyono, Sfenrianto Sfenrianto   +1 more
doaj   +1 more source

Subword Semantic Hashing for Intent Classification on Small Datasets

, 2019
In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks.
Alonso, Pedro, Dash, Ayushman, Kovacs, Gyorgy, Liwicki, Marcus, Pihlgren, Gustav Grund, Pondenkandath, Vinaychandran, Sahu, Amit, Shridhar, Kumar, Simistira, Foteini   +8 more
core   +1 more source