Results 241 to 250 of about 65,661 (273)
Some of the next articles are maybe not open access.
Psychologues et Psychologies
This chapter discusses how chatbots have changed, where they are used and the ethical questions they raise, focusing on their roles in healthcare, education and helping customers. Earlier, they only responded through rules, but now, thanks to AI and natural language processing, chatbots can engage in complicated, talking-like discussions with people ...
Aditya Shrivastav +5 more
+8 more sources
This chapter discusses how chatbots have changed, where they are used and the ethical questions they raise, focusing on their roles in healthcare, education and helping customers. Earlier, they only responded through rules, but now, thanks to AI and natural language processing, chatbots can engage in complicated, talking-like discussions with people ...
Aditya Shrivastav +5 more
+8 more sources
2013
The authors discuss their experience with using artificial intelligence and chatbots to enhance their existing web sites and information services in public library settings. The chapter describes their budget driven motivations for embarking on this project and outlines the development and implementation of the bots in their library settings. They show
Michele McNeal, David Newyear
openaire +1 more source
The authors discuss their experience with using artificial intelligence and chatbots to enhance their existing web sites and information services in public library settings. The chapter describes their budget driven motivations for embarking on this project and outlines the development and implementation of the bots in their library settings. They show
Michele McNeal, David Newyear
openaire +1 more source
Journal of Management and Service Science (JMSS)
Chatbots are a promising solution for order tracking in the digitally connected world. They offer real-time updates and personalized assistance, reducing the need for customers to constantly check their emails or websites. They also provide 24/7 availability, allowing customers to check their order status or seek assistance at any time.
openaire +1 more source
Chatbots are a promising solution for order tracking in the digitally connected world. They offer real-time updates and personalized assistance, reducing the need for customers to constantly check their emails or websites. They also provide 24/7 availability, allowing customers to check their order status or seek assistance at any time.
openaire +1 more source
I, chatbot: How ‘human’ should chatbots be?
Futurum Careers, 2022Dr Oli Buckley's research combines social science and computer science to explore how chatbot technology can be optimised to provide a more effective communication method while ensuring trust in users.
openaire +1 more source
The increasing integration of chatbots in the travel, tourism, and hospitality (TTH) industry has transformed customer interactions, offered personalized assistance and streamlined services. Leveraging a systematic literature review and in-depth analysis, this research paper explores the security landscape of chatbots in the TTH sector, identifying ...
Vidyavati Hemantkumar Ramteke +2 more
openaire +1 more source
Vidyavati Hemantkumar Ramteke +2 more
openaire +1 more source