Results 261 to 270 of about 40,373 (283)

Chatbot

The increasing integration of chatbots in the travel, tourism, and hospitality (TTH) industry has transformed customer interactions, offered personalized assistance and streamlined services. Leveraging a systematic literature review and in-depth analysis, this research paper explores the security landscape of chatbots in the TTH sector, identifying ...
Vidyavati Hemantkumar Ramteke, Shubhangi Sanghi, Mugdha Shailendra Kulkarni   +2 more
openaire   +1 more source

Chatbots

2021
Alicia Moniz, Matt Gordon, Ida Bergum, Mia Chang, Ginger Grant   +4 more
  +4 more sources

It’s a Match! The effects of chatbot anthropomorphization and chatbot gender on consumer behavior

Journal of Business Research, 2023
Dieter K Tscheulin
exaly  

Trust me, I'm a bot – repercussions of chatbot disclosure in different service frontline settings

Journal of Service Management, 2022
Maik Hammerschmidt, Welf Weiger, Nika Meyer   +2 more
exaly  

A Meta-Analysis and Systematic Review of the Effect of Chatbot Technology Use in Sustainable Education

Sustainability, 2023
Zhonggen Yu, Xinjie Deng
exaly  

Effect of AI chatbot emotional disclosure on user satisfaction and reuse intention for mental health counseling: a serial mediation model

Current Psychology, 2022
Seyoung Lee, Gain Park, Jiyun Chung
exaly  

Generation of a chatbot

2022
LOPES DE MORAES MARCELO, MIRANDA VIEIRA ANTHONY, ALMEIDA PETERSON, VARGA SERGIO   +3 more
openaire   +2 more sources

A longitudinal study of human–chatbot relationships

International Journal of Human Computer Studies, 2022
Marita Skjuve, Knut Inge Fostervold, Petter Bae Brandtzaeg   +2 more
exaly  

Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure

Internet Research, 2022
Ying Bao, Jian Mou, Xusen Cheng
exaly  

Chatbot e-service and customer satisfaction regarding luxury brands

Journal of Business Research, 2020
Sang Jin Kim, Eunju Ko
exaly