Results 281 to 290 of about 27,880 (294)

Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions

Electronic Markets, 2022
Chao Feng
exaly  

Chatbot e-service and customer satisfaction regarding luxury brands

Journal of Business Research, 2020
Eunju Ko, Sang Jin Kim
exaly  

AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior

Computers in Human Behavior, 2022
Jeongwon Yang
exaly  

A longitudinal study of human–chatbot relationships

International Journal of Human Computer Studies, 2022
Marita Skjuve, Asbjørn Følstad, Petter Bae Brandtzaeg   +2 more
exaly  

Human versus chatbot: Understanding the role of emotion in health marketing communication for vaccines

Psychology and Marketing, 2021
Wan-Hsiu Sunny Tsai, Ching-Hua Chuan
exaly  

NEU-chatbot: Chatbot for admission of National Economics University

Computers and Education Artificial Intelligence, 2021
Trung Thanh Nguyen
exaly  

The Chatbot:

2023
openaire   +1 more source

A ChatBot for Learning Chinese: Learning Achievement and Technology Acceptance

Journal of Educational Computing Research, 2020
Hsiu-Ling Chen, Hendri Sutrisno
exaly  

Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study

Digital Health, 2019
Tom Nadarzynski, Damien Ridge
exaly  

Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth

Journal of Retailing and Consumer Services
Muhammad Farrukh Shahzad, Shuo Xu, Xin An   +2 more
exaly