Results 271 to 280 of about 40,373 (283)

Friend, mentor, lover: does chatbot engagement lead to psychological dependence?

Journal of Service Management, 2023
Iryna Pentina
exaly  

Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions

Electronic Markets, 2022
Chao Feng
exaly  

The impact of a virtual teaching assistant (chatbot) on students' learning in Ghanaian higher education

International Journal of Educational Technology in Higher Education, 2022
Akosua Tachie-Menson, Harry Barton Essel, Dimitrios Vlachopoulos   +2 more
exaly  

Antecedents and consequences of chatbot initial trust

European Journal of Marketing, 2022
exaly  

The Effect of Social Presence and Chatbot Errors on Trust

Sustainability, 2020
Boca Gratiela Dana, Cezar Toader
exaly  

Efficacy of mobile app-based interactive cognitive behavioral therapy using a chatbot for panic disorder

International Journal of Medical Informatics, 2020
Jooyoung Oh, Jae-Jin Kim, Sooah Jang
exaly  

Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study

Digital Health, 2019
Tom Nadarzynski, Damien Ridge
exaly  

Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth

Journal of Retailing and Consumer Services
Xin An, Shuo Xu, Muhammad Farrukh Shahzad   +2 more
exaly  

Chatbot ads with a human touch: A test of anthropomorphism, interactivity, and narrativity

Journal of Business Research
Yuan Sun, S Shyam Sundar
exaly  

The Chatbot:

2023
openaire   +1 more source