Results 11 to 20 of about 25,623,750 (294)

An Improved Convolutional Neural Network for Churn Analysis [PDF]

open access: yesInternational Journal of Advanced Computer Science and Applications, 2023
—The significance of customer churn analysis has escalated due to the increasing availability of relevant data and intensifying competition. Researchers and practitioners are focused on enhancing prediction accuracy in modeling approaches, with deep ...
Priya Gopal, Nazri Bin MohdNawi
semanticscholar   +3 more sources

Analysis and Classification of Customer Churn Using Machine Learning Models [PDF]

open access: yesJurnal RESTI (Rekayasa Sistem dan Teknologi Informasi), 2023
Analysis studies of customer loss (customer churn) have been used for years to increase profitability and build customer relationships with companies.
Muhammad Maulana Sidiq Nurhidayat   +1 more
doaj   +3 more sources

Customer churn analysis using XGBoosted decision trees [PDF]

open access: yesIndonesian Journal of Electrical Engineering and Computer Science, 2022
Customer relationship management (CRM) is an important element in all forms of industry. This process involves ensuring that the customers of a business are satisfied with the product or services that they are paying for.
M. Vasudevan   +3 more
semanticscholar   +3 more sources

Linking Code and Documentation Churn: Preliminary Analysis [PDF]

open access: yes2024 IEEE 35th International Symposium on Software Reliability Engineering Workshops (ISSREW)
Code churn refers to the measure of the amount of code added, modified, or deleted in a project and is often used to assess codebase stability and maintainability. Program comprehension or how understandable the changes are, is equally important for maintainability.
Ani Hovhannisyan   +3 more
core   +5 more sources

Churn management in hospitality [PDF]

open access: yesJournal of Big Data
This research paper presents a novel churn management approach tailored to the hospitality industry. Focused on enhancing customer retention, the proposed model consists of two integral pillars: churn identification and proactive action.
Rik van Leeuwen, Hieu Duc Do, Ger Koole
doaj   +2 more sources

Integrated Churn Prediction and Customer Segmentation Framework for Telco Business

open access: yesIEEE Access, 2021
In the telco industry, attracting new customers is no longer a good strategy since the cost of retaining existing customers is much lower. Churn management becomes instrumental in the telco industry.
Shuli Wu   +3 more
doaj   +1 more source

A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation

open access: yesFuture Internet, 2022
Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies.
Tianyuan Zhang   +2 more
doaj   +1 more source

The Attitudes of the Telecommunication Customers in the COVID-19 Outbreak: The Effect of the Feature Selection Approach in Churn Analysis

open access: yesSakarya Üniversitesi Fen Bilimleri Enstitüsü Dergisi, 2022
Today's rising cutting-edge technology requirements and competitive environment in telecommunication industry has gained a remarkable importance due to the COVID-19 pandemics in terms of high need of information sharing and remote communication necessity.
Handan Donat, Saliha Karadayı Usta
doaj   +1 more source

Causal Analysis of Customer Churn Using Deep Learning [PDF]

open access: yes, 2022
Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Two main business marketing strategies play vital roles to increase market share dollar- value: gaining new and preserving ...
Huo, H, Rudd, DH, Xu, G
core   +4 more sources

Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach

open access: yesJournal of Theoretical and Applied Electronic Commerce Research, 2022
This study is a comprehensive and modern approach to predict customer churn in the example of an e-commerce retail store operating in Brazil. Our approach consists of three stages in which we combine and use three different datasets: numerical data on ...
Kamil Matuszelański   +1 more
doaj   +1 more source

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