Results 111 to 120 of about 17,717 (205)

Customer retention and churn prediction in the telecommunication industry: a case study on a Danish university. [PDF]

SN Appl Sci, 2023
Saleh S, Saha S.
europepmc   +1 more source

Machine learning based customer churn prediction in home appliance rental business. [PDF]

J Big Data, 2023
Suh Y.
europepmc   +1 more source

Artificial Intelligence Based Customer Churn Prediction Model for Business Markets. [PDF]

Comput Intell Neurosci, 2022
Faritha Banu J, Neelakandan S, Geetha BT, Selvalakshmi V, Umadevi A, Martinson EO.   +5 more
europepmc   +1 more source

Enhancing customer retention in telecom industry with machine learning driven churn prediction

Scientific Reports
Customer churn remains a critical concern for businesses, highlighting the significance of retaining existing customers over acquiring new ones. Effective prediction of potential churners aids in devising robust retention policies and efficient customer ...
Alisha Sikri, Roshan Jameel, Sheikh Mohammad Idrees, Harleen Kaur   +3 more
doaj   +1 more source

Churn prediction in telecommunication industry using kernel Support Vector Machines. [PDF]

PLoS One, 2022
Y NN, Ly TV, Son DVT.
europepmc   +1 more source

A novel customer churn prediction model for the telecommunication industry using data transformation methods and feature selection. [PDF]

PLoS One, 2022
Sana JK, Abedin MZ, Rahman MS, Rahman MS.   +3 more
europepmc   +1 more source

A comprehensive survey on customer churn analysis studies

Journal of Information and Telecommunication
This paper presents a comprehensive survey of customer churn analysis studies. It begins by examining the customer journey and touchpoints, emphasizing their influence on churn behaviour.
Maryam Shahabikargar, Amin Beheshti, Xuyun Zhang, Jin Foo, Alireza Jolfaei   +4 more
doaj   +1 more source

Clairvoyant: AdaBoost with Cost-Enabled Cost-Sensitive Classifier for Customer Churn Prediction. [PDF]

Comput Intell Neurosci, 2022
Thakkar HK, Desai A, Ghosh S, Singh P, Sharma G.   +4 more
europepmc   +1 more source

Utilizing data sampling techniques on algorithmic fairness for customer churn prediction with data imbalance problems. [PDF]

F1000Res, 2021
Maw M, Haw SC, Ho CK.
europepmc   +1 more source

Sampling-based novel heterogeneous multi-layer stacking ensemble method for telecom customer churn prediction

Scientific African
In recent times, customer churn has become one of the most significant issues in business-oriented sectors with telecommunication being no exception.
Fatima E. Usman-Hamza, Abdullateef O. Balogun, Ramoni T. Amosa, Luiz Fernando Capretz, Hammed A. Mojeed, Shakirat A. Salihu, Abimbola G. Akintola, Modinat A. Mabayoje   +7 more
doaj   +1 more source