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Research on telecom industry customer churn prediction based on explainable machine learning models

open access: yesDianxin kexue
In the telecom industry, accurate prediction of customer churn is crucial for the companies involved to maintain market competitiveness and increase revenue.
WANG Shengjie, ZHANG Qinghong
doaj   +2 more sources

Neural network approach enhancing churn prediction with categorical encoding and standard scaling. [PDF]

open access: yesSci Rep
Bhattacharjee B   +7 more
europepmc   +1 more source

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