Results 111 to 120 of about 14,011 (298)

Citizens’ satisfaction with “citizens’ initiatives”

Bibliografija: str. 46-49.
Kozjek, Tatjana, Verbič, Miha, Umek, Lan   +2 more
openaire   +1 more source

Reporting What Matters, or Reporting What Looks Good? Materiality and Balance in Post–Rana Plaza Apparel Sustainability Disclosure

Business Strategy and the Environment, EarlyView.
ABSTRACT Sustainability reports (SRs) are widely criticized for vague disclosures and selective emphasis on positive outcomes, yet systematic research on two core SR challenges remains limited: materiality (whether disclosed content is relevant) and balance (whether both achievements and challenges are reported).
Mahsa Mohammadrezaei, José Carlos Marques   +1 more
wiley   +1 more source

Satisfaction with Health Services among the Citizens of Serbia [PDF]

Frontiers in Pharmacology, 2017
Mihailović N., Kocic H., Trajkovič G., Jakovljevic, Mihajlo   +3 more
openaire   +3 more sources

Are Governments Green Shareholders? The Impact of State Ownership on Environmental Performance at Home and Abroad

Business Strategy and the Environment, EarlyView.
ABSTRACT Despite the critical role that state‐owned enterprises (SOEs) can play in the green transition, relatively little is known about governments' environmental behavior as foreign shareholders. This study examines the effect of state ownership on domestic and foreign environmental performance.
Pablo Torres, Germà Bel, Marc Esteve
wiley   +1 more source

Theoretical insights into citizen satisfaction measurement

, 2019
1. Davis, M. M., Heineke, J. How disconfirmation, perception and actual waiting times impact customer satisfaction. International Journal of Service Industry Management. MCB University Press, 1998, Vol. 9 No. 1, pp. 64-73. 2.
Pilelienė, L.
core  

Municipal Service Quality and Citizen Satisfaction in Southern Thailand

, 2011
The objectives of the research are two-folds: (1) to examine the quality of municipal services provided by local government in southern Thailand; and (2) to identify the most important service quality dimensions that determine citizen satisfaction.
Safiek Mokhlis, Yaleakho Aleesa, Ibrahim Mamat   +2 more
core   +1 more source

RELATIONS WITH THE PUBLIC VERSUS PUBLIC RELATIONS IN LOCAL PUBLIC ADMINISTRATION [PDF]

Annals of the University of Oradea: Economic Science, 2010
Concomitant with the evolution of society, public relations are socially expressed only together with the explicit articulation of public categories and public organizations, once the individual becomes a citizen whose satisfaction is at the core of the ...
Bente Florina Maria
doaj  

Explaining Citizen Satisfaction and Dissatisfaction with Public Services [PDF]

, 2017
With citizens being considered customers, public administration scholars have become interested in explaining satisfaction with public services and studying the consequences of high or low satisfaction. This chapter reviews current scholarship on satisfaction with public services and in particular the mechanisms and theories to explain such ...
openaire   +2 more sources

Beyond the Reports: Cultural Pressures, Unheard Voices and the Climate Accountability Gap in Oil and Gas Sector Governance

Business Strategy and the Environment, EarlyView.
ABSTRACT Environmental governance in Nigeria's oil and gas sector remains central to global climate justice debates, yet persistent accountability failures continue to undermine meaningful environmental and social outcomes. Despite extensive regulatory frameworks, accountability in resource‐dependent contexts is frequently reduced to formal reporting ...
Hammed Afolabi, Ronita Ram, Adetola Abdulfattah Sogbesan   +2 more
wiley   +1 more source

Sentiment Analysis of Public Service Using Naïve Bayes Classifier

Journal of Information Systems and Informatics
Public administrative service quality is a crucial factor in citizen satisfaction. This study analyzes sentiment in public service reviews using a text mining approach with the Naïve Bayes Classifier method.
Arga Aditia Purnama, Yoannes Romando Sipayung   +1 more
doaj   +1 more source