Results 101 to 110 of about 336,102 (305)

Application of Natural Language Processing to Determine User Satisfaction in Public Services [PDF]

, 2017
Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain.
Esteve, Marc, Kowalski, Radoslaw, Mikhaylov, Slava J.   +2 more
core   +1 more source

Innovative public governance through cloud computing: Information privacy, business models and performance measurement challenges [PDF]

, 2014
Purpose: The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing.
Irani, Z, Lee, H, Tsohou, A
core   +1 more source

Exploring the Governance–Disclosure Nexus: Board Structures and ESG Disclosures in South Africa

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines how governance structures such as board composition and board functions influence environmental, social and governance (ESG) reporting among listed South African firms. This study examines 90 public listed companies on the Johannesburg Stock Exchange between 2012 and 2022.
Henriette Elsabe Scholtz, Suzanne Kieviet   +1 more
wiley   +1 more source

Designing citizen science tools for learning: lessons learnt from the iterative development of nQuire [PDF]

, 2018
This paper reports on a 4-year research and development case study about the design of citizen science tools for inquiry learning. It details the process of iterative pedagogy-led design and evaluation of the nQuire toolkit, a set of web-based and mobile
A Anastopoulou, A Freitag, C Newman, C Quintana, CE Hmelo-Silver, CF Herreid, Christothea Herodotou, CL Catlin-Groves, D Clow, D Edelson, D Laurillard, DC Edelson, ED Villasclaras-Fernandez, Eileen Scanlon, F Snik, F Wang, G Pask, J Hattie, J Lave, J Silvertown, J Silvertown, JL Shirk, K Littleton, M Mueller, Maria Aristeidou, Mike Sharples, N Maisonneuve, R Bonney, R Bonney, R Molich, RN Landers, S Puntambekar, T de Jong   +32 more
core   +1 more source

Unlocking Proenvironmental Behaviour: A Scoping Review of Green Human Resource Management and Organisational Citizenship Behaviour for the Environment Through the Ability–Motivation–Opportunity Lens

Business Strategy and the Environment, EarlyView.
ABSTRACT Despite accelerating interest in green human resource management (GHRM) and its connection to organisational citizenship behaviour for the environment (OCBE), the field remains theoretically fragmented. This scoping review synthesises 12 empirical studies anchored in the ability–motivation–opportunity (AMO) framework.
Mamdoh M. Algethami, Nadine Campbell
wiley   +1 more source

Understanding the Indirect Effects of Sustainable HRM: Cognitive and Relational Pathways to Engagement and Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT This paper examines how sustainable human resource management (SHRM) influences employee engagement and performance through distinct cognitive and relational mechanisms. While previous research has demonstrated positive associations between SHRM and employee outcomes, the processes through which these effects occur remain insufficiently ...
Daniel Roque Gomes, Neuza Ribeiro, Sónia Gonçalves, Sharda Singh, Rajasekhar David   +4 more
wiley   +1 more source

Government service delivery and citizen satisfaction in Gauteng, South Africa

Frontiers in Sociology
IntroductionGovernment service delivery is a critical determinant of citizen trust and satisfaction in South Africa, where inequalities and governance challenges shape perceptions of state performance.
Godswill Nwabuisi Osuafor, Godswill Nwabuisi Osuafor, Salmon Likoko, Monica Ewomazino Akokuwebe   +3 more
doaj   +1 more source

Assessing the Quality of Public Services: A Conceptual Model [PDF]

One of the major challenges faced by Public Administration is how to create more value for both citizens and firms, mainly because of the increasing budgetary constraints and challenging demands from society.
Carlos Brito, Cláudia Carvalho, José Sarsfield Cabral   +2 more
core  

Citizen Satisfaction with Democracy in the European Union* [PDF]

JCMS: Journal of Common Market Studies, 2012
AbstractThe debate about the democratic deficit of the European Union has preoccupied scholars for decades. This article examines democracy in the Union from the perspective of citizens by asking what determines satisfaction with EU democracy? Two key models of regime support are applied to the European Union: the output‐oriented performance model and ...
openaire   +1 more source

A Systemic Model for Understanding Business Interactions With Biodiversity and Ecosystems

Business Strategy and the Environment, EarlyView.
ABSTRACT Biodiversity loss and ecosystem degradation represent critical threats to human well‐being and economic resilience, challenging businesses to understand and manage their interdependence with natural systems. This study develops a systemic framework—the BioModel—that elucidates the reciprocal relationship between businesses, biodiversity, and ...
Lino Cinquini, Giacomo Pigatto, Andrea Tenucci   +2 more
wiley   +1 more source