Results 91 to 100 of about 14,011 (298)
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the role of managerial ability in driving environmental performance and overall environmental, social, and governance (ESG) ratings in the context of the European Union sustainability reporting regulations. Using a sample of 7242 firm‐year observations over the period 2015–2023, our results indicate a structural change in ...
Mihaela Ionașcu +2 more
wiley +1 more source
Expectations, performance, and citizen satisfaction with urban services
The expectancy disconfirmation model has dominated private-sector research on customer satisfaction for several decades, yet it has not been applied to citizen satisfaction with urban services.
Gregg G. Van Ryzin
core +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the impact of independent female directors (IFDs) on green innovation (GI) among Chinese‐listed firms from 2008 to 2023. Additionally, we investigate the moderating effects of ownership structure and market competition on the relationship between IFD and GI.
Muhammad Usman +4 more
wiley +1 more source
Impact of Security and Privacy on Citizens’ Satisfaction in EGYPT In Light of Study Government Digital Transformation Services Quality [PDF]
Maǧallaẗ Al-Buḥūṯ Al-TiǧāriyyaẗGovernment digital transformation is essential for most countries around the world. The Egyptian government has achieved good steps in the digital transformation via several initiatives focused on enhancing government service delivery and improving ...
Ahmed Anas, Ghadeer Aboul Ela
doaj +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The aim of this study is to examine the impact of corruption control, as a public institutional mechanism, on hazardous waste emissions of private sector entities. We also examine the extent to which Agenda 2030 moderates the relationship. We analyse data from the top 500 global companies.
Babajide Oyewo +3 more
wiley +1 more source
Theoretical Insights into Citizen Satisfaction: Measurement and the Model
, 2021 • Davis M. M., Heineke J. (1998) How disconfirmation, perception and actual waiting times impact customer satisfaction. International Journal of Service Industry Management. MCB University Press, Vol. 9 No. 1, pp. 64-73.
Pilelienė, Lina
core
The roles of transparency and trust in the relationship between corruption and citizen satisfaction [PDF]
, 2011 Reducing corruption and improving citizen satisfaction are important aims of government, yet the link between these two policy aims has rarely been explored. This article reports a study into the roles played by transparency and trust in the relationship
Park, Heungsik +3 more
core +1 more source
SystemsProvincial mobile government service platforms, represented by ‘Zheliban’ and ‘Yueshengshi’, have transformed the traditional way governments provide public services to citizens.
Huiying Zhang, Zijian Zhu
doaj +1 more source
Online citizen panels as an advance in research and consultation – A Review of pilot results
Commonwealth Journal of Local Governance, 2010 This paper details a new model for local government consultation and research. The model involves a local government partnering with a university to establish an online panel of citizens that is then used for consultations and research on a range of ...
Anne Sharp, Katherine Anderson
doaj +1 more source
Exploring the Governance–Disclosure Nexus: Board Structures and ESG Disclosures in South Africa
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines how governance structures such as board composition and board functions influence environmental, social and governance (ESG) reporting among listed South African firms. This study examines 90 public listed companies on the Johannesburg Stock Exchange between 2012 and 2022.
Henriette Elsabe Scholtz +1 more
wiley +1 more source