Results 11 to 20 of about 336,102 (305)

Urban planning effectiveness and citizen satisfaction. A systematic literature review [version 2; peer review: 1 approved, 2 approved with reservations] [PDF]

open access: yesF1000Research
Background The population is increasingly demanding a better quality of life in their territories, which requires better urban planning. This study aims to find out the effectiveness of urban planning implemented by local governments on citizen ...
Leticia Noemi Zavaleta Gonzáles   +8 more
doaj   +2 more sources

CITIZENS' SATISFACTION WITH THE SERVICE QUALITY OF KHMER CIVIL SERVANTS IN THE MEKONG DELTA, VIETNAM [PDF]

open access: yesGeo Journal of Tourism and Geosites, 2023
Civil servants are part of the human resources of the public sector. The contingent of civil servants is an essential component of human social resources whose contributions always play a significant role in the overall socio-economic development ...
Phan Van TUAN   +4 more
doaj   +1 more source

The Effect of Corporate Social Responsibility on Organizational Citizenship Behavior: Mediating Roles of Occupational Involvement, Job Satisfaction, and Employees Voice [PDF]

open access: yesمطالعات منابع انسانی, 2020
Background & Purpose: Willingness to take voluntary and constructive actions in an organization depends on the alignment of different stakeholders’ values.
Mohsen Akbari   +3 more
doaj   +1 more source

Citizen Satisfaction With Mandatory E-Government Services: A Conceptual Framework and an Empirical Validation

open access: yesIEEE Access, 2020
Few studies have examined the antecedents of citizen satisfaction in relation to mandatory e-government services pertaining to promising sectors such as education.
Abdullah Ibrahim Alkraiji
doaj   +1 more source

Adapting the Digital Servuction Model to Central Banks: Case Study: European Central Bank

open access: yesAdministrative Sciences, 2023
Central bank communication has changed over the years, following the trend of digitalization. It has been used as a tool for the implementation of monetary policies since the 1990s, when central banks started publishing their inflation reports, outlooks,
Silvana Prodan, Dan-Cristian Dabija
doaj   +1 more source

Analysis of residences satisfaction from expansion urban high-rise building and urban compact development (Case study: Region 1 of Urmia City) [PDF]

open access: yesنشریه جغرافیا و برنامه‌ریزی, 2021
Introduction In today’s world, the growing trend of urban population and urbanization process on the one hand, and the need to maintain land located in the suburbs and valuable  natural area and the need to save the land on the other hand, has put high ...
Ali Movahed, Amin Shahsavar
doaj   +1 more source

Determining the Optimal Restricted Driving Zone Using Genetic Algorithm in a Smart City

open access: yesSensors, 2020
Traffic control is one of the most challenging issues in metropolitan cities with growing populations and increased travel demands. Poor traffic control can result in traffic congestion and air pollution that can lead to health issues such as respiratory
Tony Jan   +4 more
doaj   +1 more source

Service quality, satisfaction and intention to use Union Digital Center in Bangladesh: The moderating effect of citizen participation.

open access: yesPLoS ONE, 2020
This paper examines the service quality, satisfaction and intention to use Union Digital Center (UDC) in Bangladesh: The moderating effect of citizen participation.
Bikram Biswas, Sajib Kumar Roy
doaj   +1 more source

How do the quality dimensions of public administration services affect citizen satisfaction at Chauphu District, Angiang Province?

open access: yesTạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, 2021
Customers’ satisfaction is a vital goal, influencing the success and sustainability of almost all service organizations. The study’s objectives are two-fold: 1) to examine the service quality provided at the Survive Unit of People’s Committee of ...
Nguyễn Hữu Dũng
doaj   +1 more source

Job Satisfaction and Citizen Satisfaction with Street-level Bureaucrats: Is There a Satisfaction Mirror?

open access: yesJournal of Public Administration Research and Theory, 2022
AbstractIt is often argued that employees satisfied with their jobs perform better, which in turn will lead customers to be more satisfied. Private sector studies have found support for this “satisfaction mirror” hypothesis. Our study is the first to provide direct, individual-level evidence of its existence in the public sector.
Nicolai Petrovsky, Ge Xin, Jinhai Yu
openaire   +1 more source

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