CTP Ontology: A Semantic Model for Structuring Cultural Thematic Paths
Abstract A thematic path enhances the appreciation of cultural heritage by connecting diverse cultural objects through shared themes. This study introduces the Cultural Thematic Path (CTP) Ontology, designed to support the creation, organization, description, publication, and management of thematic paths within the GLAM (Galleries, Libraries, Archives,
Tiziana Pasciuto +2 more
wiley +1 more source
Evaluating smart city technology efficiency and citizen satisfaction using data envelopment analysis
This study employs Data Envelopment Analysis (DEA) to evaluate the efficiency of the top 20 smart cities in converting Research and Development (R&D) investments into desired outcomes.
Omer Bafail
doaj +1 more source
Europe 2020 Strategy and Citizens’ Life Satisfaction
The aim of this paper is to analyse whether the Europe 2020 Strategy approach might guide policymaking toward citizens' life satisfaction. We find that the Member States closer to attaining the Europe 2020 targets report higher levels of satisfaction. That is, Europe 2020 Strategy, as a set of public policies, is aligned with people’s life satisfaction.
Angeles Sánchez, María J. Ruiz-Martos
openaire +2 more sources
This systematic literature review aimed to identify and characterize existing interventions designed to empower citizens to spontaneously report adverse drug reactions (ADRs) and to determine which interventions have been shown to be the most effective internationally. The research question was structured using the PICO framework.
Margarida Perdigão +3 more
wiley +1 more source
CITIZEn SATISFACTIOn SURVEY AS A TOOL OF CITIZEn RELATIOnSHIP MAnAGEMEnT OF LOCAL GOVERnMEnT In SLOVAKIA [PDF]
Citizen Relationship Management (hereinafter referred to as CiRM) becomes increasingly important in the countries of so called post-communist Europe nowadays.
Milan Fiľa +2 more
doaj +1 more source
HUBUNGAN ANTARA KEPUASAN PELANGGAN DENGAN RETENSI PELANGGAN HYPERMART CIKARANG PUSAT PADA WARGA RW.006, KELURAHAN KARANG SAMBUNG KECAMATAN KEDUNG WARINGIN DI BEKASI [PDF]
ZAELANI ANWAR, The Correlation Between Customer Satisfaction With Customer Retention Hypermart On Citizen Association 006, Karang Sambung Village, Kedung Waringin Sub-Distric In Bekasi.
Anwar, Zaelani
core
Analysis of Citizen Satisfaction in Municipal Services
Local authorities have played a particularly important role in the development of communities, being one of the sources closest to the population. Today’s citizens have become more attentive and demanding, and do not accept an undifferentiated treatment from local elected officials. In fact, as users of the public services provided by local authorities,
Nogueira, Sónia P. +2 more
openaire +2 more sources
Activism as a long durée journey: Teachers against the Chilean neoliberal education model
Abstract In this paper, I use the idea of purposes of education, particularly subjectification, and the concept of love to explore long‐term teacher activism in Chile. ‘Long‐term activism’ is used to describe an ongoing struggle rather than activism confined to specific moments.
Carla Tapia‐Parada
wiley +1 more source
Do lean practices and business process reengineering improve transparency, responsiveness, and citizen satisfaction? Evidence from Cairo and Giza local government units in Egypt [PDF]
Type of the article: Research Article AbstractLocal government units in Egypt operate under high administrative centralization and complex procedures, which raises concerns about internal efficiency, service responsiveness, and citizen satisfaction ...
Adel Ghonim
doaj +1 more source
Between public service and market: Portraying the bifront university in a platformized world
Abstract This paper contributes to the international debate on the changes affecting recruitment and orientation processes toward higher education. Based on qualitative research involving 19 Italian public universities, the study analyses the transformations in communication, recruitment and orientation activities within platformization and increasing ...
Marco Pitzalis +2 more
wiley +1 more source

