A new perspective on data leakage prevention and adaptive attention in telecom churn prediction. [PDF]
Sci RepLe DT, Nguyen MT.
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Dynamic pricing modeling and inventory management in omnichannel retail using Quantum Decision Theory and reinforcement learning. [PDF]
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PH-SHOWOA: Parallel hybrid SHO-WOA for VRPSPDTW. [PDF]
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Collaborative innovation in sustainable fashion: A consumer-centric perspective on adoption and brand performance. [PDF]
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Hypercompetition, customer-value competition, and the new role of market research
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Identifying competitive customer value propositions in retailing
Managing Service Quality, 2007PurposeThe purpose of this paper is to develop a framework for identifying competitive customer value propositions in retailing.Design/methodology/approachThe paper draws on existing literature on customer value and competitive advantage in order to form an understanding of the key dimensions of customer value, developing a hierarchical model of value ...
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Values and Competitive Advantages Based on Customer Value Propositions
2021Continuing the effort of the previous chapter to develop a theoretically rigorous and practically useful theory of customer value propositions (CVP), as called for repeatedly by the extant literature, this chapter, mainly based on (Forrest et al., 2021, Studies in Business and Economics Journal, 16(2)), establishes eight generally true facts that do ...
Jeffrey Yi-Lin Forrest, Yong Liu
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Assessing Competitive Advantage Based on Customer Satisfaction and Customer Value
2013 10th International Conference on Service Systems and Service Management, 2013Few researchers conducted empirical study on assessing competitive advantage in previous studies. In this paper, we try to establish an evaluation model of competitive advantage based on customer satisfaction and customer value. Then we conducted a survey of 37 durables manufacturers and 9250 samples in China to calculate the model.
Jinsong Huang, Chenyang Zhou, Weiwei Han
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Analyzing A Product’s Competitiveness Based On The Customer’s Value
Restaurant Business, 2019Local government is responsible for developing local products. The products need to have sustainable competitive advantage. So far, many superior goods have been managed by local SME’s with some difficulties. Regarding this, customer value plays an important role in competitive environment.
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