Competitive customer value - Open Access .click

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Customer value measurement for competitive advantage

Measuring Business Excellence, 2002
openaire +1 more source

CSR and customer orientation: a sustainable pathway towards competitive advantage? A customer’s perspective

Social Responsibility Journal, 2023
Zia Khan
exaly

Seaport competitiveness and customer value creation: the case of the port of Naples

2013
Traditionally, seaports have been considered as interface from the maritime to the land stage and the provided services were oriented towards the satisfaction of shipping companies' requirements. In the current years, the increasing need to integrate seaport with its own productive hinterland, from one side, represents a crucial challenge that policy ...
De Martino M, Morvillo A
openaire +1 more source

Does competitive aggressiveness negatively moderate the relationship between coopetition and customer satisfaction performance?

Journal of Strategic Marketing, 2022
James M Crick
exaly

IT Business Value and Competitive Advantage: Integrating a Customer-Based View

Information Systems Management, 2022
Christof Gellweiler, Lakshman Krishnamurthi +1 more
exaly

The Effects of External and Internal Factors on Competitive Advantage—Moderation of Market Dynamism and Mediation of Customer Relationship Building

Sustainability, 2021
Hossein G. Olya
exaly

Research Note—How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach

Marketing Science, 2009
Andrés Musalem, Yogesh Joshi
exaly

Linking servicescape to customer satisfaction: exploring the role of competitive strategy

International Journal of Operations and Production Management, 2012
Grant Miles
exaly

The effects of customer and supplier involvement on competitive advantage: An empirical study in China

Industrial Marketing Management, 2010
Taiwen Feng, Linyan Sun
exaly