Results 71 to 80 of about 8,397 (159)

METHODS OF MEASURING CONSUMER LOYALTY

open access: yes
The article explores the concept and essence of customer loyalty, methods for measuring customer loyalty and consider advantages and disadvantages of each method for determining customer loyalty.
openaire   +1 more source

The Effect of Product Quality and Service Quality on Consumer Loyalty at Café Ente with Consumer Satisfaction as an Intervening Variable

open access: yesIndonesian Interdisciplinary Journal of Sharia Economics
This study aims to identify the effect of product quality and service quality on consumer loyalty at Café Ente, mediated by consumer satisfaction. The study uses a quantitative approach with an associative design.
Milawati Milawati, Fenni Supriadi
doaj  

The Influence of Branding on Consumer Loyalty

open access: yes
Branding has moved beyond the simple identification of a product or service. In competitive markets, brands help consumers reduce risk, interpret quality, express identity, and form emotional connections with organisations. This theoretical paper examines how branding influences consumer loyalty by reviewing major concepts from brand equity ...
Dr., Salman, Ish Kumar, Kewat
openaire   +1 more source

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