Results 1 to 10 of about 604,315 (312)

Rural Consumers’ Satisfaction towards Payment Banks [PDF]

International Journal of Social Science and Human Research
Purpose: The study aims to investigate the satisfaction towards rural payment bank users underpins, namely flexibility, security, trust and rewards on the one hand and satisfaction on the other, as well as the mediation effects of service quality.
Shankar P.,, Kamaraj S.,, S aravanan D.,
openaire   +2 more sources

Does B2C online logistics service quality impact urban logistics? [PDF]

, 2015
This paper reports on an in-progress research study regarding the impact of business to consumer (B2C) online logistics service quality (OLSQ) for shopper satisfaction and loyalty on urban logistics across the UK, France and Germany to also investigate ...
Grant, David B., Philipp, Bernd
core   +1 more source

Expectancy-disconfirmation and consumer satisfaction: A meta-analysis [PDF]

Journal of the Academy of Marketing Science
Nick Lee
exaly   +2 more sources

Product Attributes, Evaluability, and Consumer Satisfaction [PDF]

Sustainability, 2021
We studied the determinants of consumer satisfaction with mobile phones on the basis of their perceived product attribute performance, and the disconfirmation of product attribute expectations. Disconfirmation refers to the discrepancy between the prior expectation about the performance of a product’s attributes, and its perceives realizations after ...
Antonides, Gerrit, Hovestadt, Lies
openaire   +2 more sources

Market Research and Target Market Segmentation in City’s External and Internal Environment [PDF]

, 2020
Marketing segmentation have to be massive enough to fulfil the financial necessity of the organization and its products. Segmentation can be picked primarily based on demographics, psychographic, behavioural or geographic place.
Bassey, Mbiatke Anthony, Harun, Amran, Rashid, Umi Kartini   +2 more
core  

CONSUMER VALUE, CONSUMER EXPERIENCE AND CONSUMER SATISFACTION

JURNAL CAFETARIA, 2021
Hubungan antara nilai pelanggan dan kepuasan pelanggan juga terkait dengan nilai pelanggansebagai persepsi pelanggan tentang konsekuensi yang diinginkan dari penggunaan produk.Semakin tinggi nilai pelanggan, semakin tinggi kepuasan pelanggan. Dengan adanyaexperiential marketing, pelanggan akan mampu membedakan produk dan jasa yang satu denganyang ...
openaire   +2 more sources

Feeling Happier When Paying More: Dysfunctional Counterfactual Thinking in Consumer Affect [PDF]

, 2010
In this research the authors examine whether counterfactual thinking, the process of imagining alternatives to reality, can have a detrimental impact on consumers’ feelings.
Vargas, Patrick, Yoon, Sukki
core   +3 more sources

Factors affecting the public judgement of consumer protection authorities [PDF]

, 2012
The article first introduces the state-provided institutions for consumer protection in Hungary, then examines and systematises those factors having a significant impact on the public judgement of the work of consumer protection authorities. The study is
Csiszár, Csilla Margit
core  

A planned study of the impact of B2C logistics service quality on shopper satisfaction and loyalty [PDF]

, 2014
Purpose of the paper: This paper reports on an in-progress study of the impact of business to consumer (B2C) logistics service quality (LSQ) on in-store shopper satisfaction and loyalty.
Grant, David, Philipp, Bernd
core   +1 more source

Overdraft America: Confusion and Concerns About Bank Practices [PDF]

, 2012
Based on a survey, examines the prevalence of overdraft penalty and transfer fees by age and income, as well as consumer satisfaction with overdraft fee options.
Jon Haveman, Micah Weinberg
core