Results 11 to 20 of about 285,256 (305)
CONSUMER LOYALTY KARUNIA BARU SHIPPING COMPANY: SERVICE QUALITY, PRICE, AND CONSUMER SATISFACTION
: This study aims to determine the effect of service quality, and perceived price fairness through consumer satisfaction on consumer loyalty at Karunia Baru Shipping Company.
Gilbert Anthoni Axel
doaj +1 more source
A planned study of the impact of B2C logistics service quality on shopper satisfaction and loyalty [PDF]
Purpose of the paper: This paper reports on an in-progress study of the impact of business to consumer (B2C) logistics service quality (LSQ) on in-store shopper satisfaction and loyalty.
Grant, David, Philipp, Bernd
core +1 more source
This research aims to examine the influence of promotions, CRM, and consumer trust on customer loyalty through consumer satisfaction as an intervening variable. Research was conducted on consumers who were students at the English Center.
Nikma Yucha, Hwihanus Hwihanus
doaj +3 more sources
Faktor-Faktor yang Mempengaruhi Brand Loyalty pada Sepatu Lokal Indonesia
The research conducted has the purpose to examine the effect of brand identity on consumer brand loyalty of Geoff Max footwear, the effect of brand attachment on consumer brand loyalty of Geoff Max footwear, and the influence of brand image on brand ...
Noormalita Primandaru +2 more
doaj +1 more source
The objectives of the research are: 1) to describe brand association, product value, service quality, consumer satisfaction and loyalty of motorcycle in Bekasi; 2) to test the influence of brand association, product value and service quality on consumer ...
Mohammad Rizan, Harun Arrasyid
doaj +4 more sources
Islamic Banking and Loyalty: Service Quality, Intimacy or Religious Driven?
Islamic banking is an essential element in the development and establishment of Indonesia’s economy, for that it is crucial for management to have a good marketing strategy to be sustainable.
Yusfiarto Rizaldi +3 more
doaj +1 more source
Consumer reactance against loyalty programs [PDF]
Purpose Although relationship marketing has developed into the prevailing marketing paradigm, it frequently encounters resistance from the demand side. Both management practitioners and academics indicate that at least some consumers show reactance against loyalty programs, i.e.
Wendlandt, Mark, Schrader, Ulf
openaire +1 more source
How does brand trust enhance satisfaction and loyalty of commercial bank customers?
The purpose of the study is to discuss the importance of brand trust in the banking industry in the Philippines. This study aims to determine various factors' effect on customer loyalty in a banking service environment.
Krishna C. Alejandrino +1 more
doaj +1 more source
THE EFFECT OF POSITIVE EMOTIONAL EXPERIENCE OF E-WOM ON CUSTOMER SATISFACTION, BRAND REPUTATION AND CUSTOMER LOYALTY OF KOPI JANJI JIWA [PDF]
This research aimed to examine the influence of positive emotional experiences in electronic word of mouth on consumer satisfaction, brand reputation and consumer loyalty of Kopi Janji Jiwa. The object of this research is Kopi Janji Jiwa consumer loyalty.
Ambalika N.K.A.D., Junaedi S.
doaj +1 more source
The aim of this research is to determine consumer loyalty in the Bumi Kepanduan Unit Sentul Bogor which is influenced by consumer trust, emotions through consumer satisfaction, and 100 people were sampled.
Endang Silaningsih +2 more
doaj +1 more source

