Results 21 to 30 of about 595,794 (287)

Examining the Impact of Promotions, CRM, and Consumer Trust on Customer Loyalty Through Consumer Satisfaction: A Path Analysis Study on English Center Students

Indonesian Interdisciplinary Journal of Sharia Economics
This research aims to examine the influence of promotions, CRM, and consumer trust on customer loyalty through consumer satisfaction as an intervening variable. Research was conducted on consumers who were students at the English Center.
Nikma Yucha, Hwihanus Hwihanus
doaj   +3 more sources

Analisis Asosiasi Merek, Nilai Produk, dan Kualitas Pelayanan, Serta Pengaruhnya terhadap Kepuasan dan Loyalitas Konsumen Sepeda Motor di Bekasi

Jurnal Siasat Bisnis, 2011
The objectives of the research are: 1) to describe brand association, product value, service quality, consumer satisfaction and loyalty of motorcycle in Bekasi; 2) to test the influence of brand association, product value and service quality on consumer ...
Mohammad Rizan, Harun Arrasyid
doaj   +4 more sources

Pengaruh Kualitas Produk dan Pengendalian Internal Terhadap Kepuasan Konsumen E-Commerce

Jurnal Akuntansi, 2022
Consumer satisfaction is an important aspect that needs to be considered by e-commerce sellers. Good product quality and supported by proper internal control will increase e-commerce customer satisfaction. This study aims to examine the effect of product
Silvia Gunawan, Candra Sinuraya
doaj   +1 more source

Structural equation modeling-partial least squares: Analysis of the effect of hedonic value on customer satisfaction and loyalty

Desimal, 2021
Testing the effect of hedonic value on loyalty, the hedonic value on satisfaction, and customer satisfaction on consumer loyalty, and investigating the effect of hedonic value on consumer loyalty with customer satisfaction as an intervening variable is ...
Vivi Iswanti Nursyirwan, Nina Valentika
doaj   +1 more source

Product Attributes, Evaluability, and Consumer Satisfaction [PDF]

Sustainability, 2021
We studied the determinants of consumer satisfaction with mobile phones on the basis of their perceived product attribute performance, and the disconfirmation of product attribute expectations. Disconfirmation refers to the discrepancy between the prior expectation about the performance of a product’s attributes, and its perceives realizations after ...
Antonides, Gerrit, Hovestadt, Lies
openaire   +2 more sources

THE INFLUENCE OF CONSUMER BELIEFS AND EMOTIONALITY ON CONSUMER SATISFACTION IN THE SENTUL SCOUTING EARTH UNIT, BOGOR

Journal of Management Small and Medium Enterprises (SME's)
The aim of this research is to determine consumer loyalty in the Bumi Kepanduan Unit Sentul Bogor which is influenced by consumer trust, emotions through consumer satisfaction, and 100 people were sampled.
Endang Silaningsih, Nuratih Dewi Rahayu, Ismartaya Ismartaya   +2 more
doaj   +1 more source

CONSUMER VALUE, CONSUMER EXPERIENCE AND CONSUMER SATISFACTION

JURNAL CAFETARIA, 2021
Hubungan antara nilai pelanggan dan kepuasan pelanggan juga terkait dengan nilai pelanggansebagai persepsi pelanggan tentang konsekuensi yang diinginkan dari penggunaan produk.Semakin tinggi nilai pelanggan, semakin tinggi kepuasan pelanggan. Dengan adanyaexperiential marketing, pelanggan akan mampu membedakan produk dan jasa yang satu denganyang ...
openaire   +2 more sources

Determinants of Food Consumer Satisfaction in Online Marketplaces: The Influence of Website Quality, Product, Price, Responsiveness, and Service [PDF]

E3S Web of Conferences
Recently, there has been a growing trend of selling food products online through marketplaces. Consumer satisfaction plays a crucial role in supporting the sustainability of online food businesses.
Saffana Aprila, Akhmadi Heri
doaj   +1 more source

Meningkatkan Kepuasan Konsumen melalui Consumer Taste Perception terhadap Keputusan Pembelian Ulang pada UMKM Kuliner di Kota Bandung

Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 2023
The recovery of culinary MSMEs (Micro, Small, and Medium Enterprises) due to the pandemic is still in the process of moving towards stability. Many MSMEs in Bandung, especially in the culinary sector, have experienced a decline in their business turnover.
Ratih Hadiantini, Aggi Panigoro Sarifiyono, Hani Maharani   +2 more
doaj   +1 more source

The Impact of Consumer Competence in Purchasing Foods on Satisfaction with Food-Related Consumer Policies and Satisfaction with Food-Related Life through Perceptions of Food Safety

Foods, 2020
Based on the knowledge-deficit model, this study proposes a relationship between consumer competence in purchasing foods and perceptions of the safety of imported and domestic foods.
Hyun-Joo Lee
doaj   +1 more source