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How Does a Spontaneously Speaking Conversational Agent Affect User Behavior?
People treat conversational agents as mere tools and not as human-like social actors. While there has been much research on human-like agents, few studies have approached the realization of a conversational agent as a social actor from the viewpoint of ...
Takahisa Iizuka, Hiroki Mori
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Proactive Conversational Agents
Conversational agents, or commonly known as dialogue systems, have gained escalating popularity in recent years. Their widespread applications support conversational interactions with users and accomplishing various tasks as personal assistants. However, one key weakness in existing conversational agents is that they only learn to passively answer user
Lizi Liao +2 more
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Semantic and pragmatic precision in conversational AI systems
For a conversational agent, to display intelligent interactive behavior implies the ability to respond to the user's intentions and expectations with correct, consistent and relevant actions with appropriate form and content in a timely fashion.
Harry Bunt, Volha Petukhova
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BackgroundSuccessful management of chronic diseases requires a trustful collaboration between health care professionals, patients, and family members. Scalable conversational agents, designed to assist health care professionals, may play a significant ...
Kowatsch, Tobias +10 more
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How Conversational are “Conversational Agents”?
The paper considers whether is it possible to view interactions with so-called conversational agents (chatbots, voice assistants, etc.) as a form of conversation. It is argued here that such conversational agents are conversational in a proper sense.
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Intent identification is one of the most critical components in conversational agent design. Conversational agent “is any dialogue system that not only conducts natural language processing but also responds automatically using human language ...
Kadek Ratih Dwi Oktarini
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Conversational AI over Military Scenarios Using Intent Detection and Response Generation
With the rise of artificial intelligence, conversational agents (CA) have found use in various applications in the commerce and service industries. In recent years, many conversational datasets have becomes publicly available, most relating to open ...
Hsiu-Min Chuang, Ding-Wei Cheng
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This paper reviews different types of conversational agents used in health care for chronic conditions, examining their underlying communication technology, evaluation measures, and AI methods. A systematic search was performed in February 2021 on PubMed
Abdullah Bin Sawad +9 more
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Artificial intelligence (AI) based conversational agent is widely used in the service industry. Although some studies have investigated the impact of AI on customers, little research has documented the concrete effects of AI-based conversational agents on
Zhenyuan Zhang, Bin Li, Luning Liu
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This bibliometric review aims to map the research landscape of chatbots, conversational agents, and virtual assistants in the business, management, and accounting of the subject area.
Manigandan L, Sivakumar Alur
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