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Proactive Conversational Agents
Conversational agents, or commonly known as dialogue systems, have gained escalating popularity in recent years. Their widespread applications support conversational interactions with users and accomplishing various tasks as personal assistants. However, one key weakness in existing conversational agents is that they only learn to passively answer user
Lizi Liao +2 more
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Conversational Agents for Recipe Recommendation [PDF]
As technology improves, the use of conversational agents to help users solve information seeking tasks is becoming ever more prevalent. To date we know little about how people behave with such systems, particularly in diverse contexts and for different tasks, their specific needs or how best to support these.
Sabrina Barko-Sherif +2 more
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Smart conversational agents for reminiscence [PDF]
In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social and emotional well-being of older adults.
Svetlana Nikitina +2 more
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Intent identification is one of the most critical components in conversational agent design. Conversational agent “is any dialogue system that not only conducts natural language processing but also responds automatically using human language ...
Kadek Ratih Dwi Oktarini
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Conversational AI over Military Scenarios Using Intent Detection and Response Generation
With the rise of artificial intelligence, conversational agents (CA) have found use in various applications in the commerce and service industries. In recent years, many conversational datasets have becomes publicly available, most relating to open ...
Hsiu-Min Chuang, Ding-Wei Cheng
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Artificial intelligence (AI) based conversational agent is widely used in the service industry. Although some studies have investigated the impact of AI on customers, little research has documented the concrete effects of AI-based conversational agents on
Zhenyuan Zhang, Bin Li, Luning Liu
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Conversational Agent for Healthy Lifestyle Behavior Change: Web-Based Feasibility Study
BackgroundThe rising incidence of chronic diseases is a growing concern, especially in Singapore, which is one of the high-income countries with the highest prevalence of diabetes.
Dhakshenya Ardhithy Dhinagaran +5 more
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How Conversational are “Conversational Agents”?
The paper considers whether is it possible to view interactions with so-called conversational agents (chatbots, voice assistants, etc.) as a form of conversation. It is argued here that such conversational agents are conversational in a proper sense.
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This bibliometric review aims to map the research landscape of chatbots, conversational agents, and virtual assistants in the business, management, and accounting of the subject area.
Manigandan L, Sivakumar Alur
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An Intelligent Conversational Agent for the Legal Domain
An intelligent conversational agent for the legal domain is an AI-powered system that can communicate with users in natural language and provide legal advice or assistance.
Flora Amato +3 more
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