How Conversational are “Conversational Agents”?
Social Interaction, 2023 The paper considers whether is it possible to view interactions with so-called conversational agents (chatbots, voice assistants, etc.) as a form of conversation. It is argued here that such conversational agents are conversational in a proper sense.
Andrei Korbut
doaj +3 more sources
Conversational Agents in Health Care: Scoping Review and Conceptual Analysis
Journal of Medical Internet Research, 2020 BackgroundConversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care.
Tudor Car, Lorainne +6 more
doaj +3 more sources
Digital Conversational Agents for the Mental Health of Treatment-Seeking Youth: Scoping Review [PDF]
JMIR Mental HealthBackgroundDigital conversational agents (or “chatbots”) that can generate human-like conversations have recently been adapted as a means of administering mental health interventions.
Lisa D Hawke +8 more
doaj +2 more sources
Sensors, 2022 This paper reviews different types of conversational agents used in health care for chronic conditions, examining their underlying communication technology, evaluation measures, and AI methods. A systematic search was performed in February 2021 on PubMed
Abdullah Bin Sawad +9 more
doaj +3 more sources
Use of Artificial Intelligence-Assisted Conversational Agents to Improve Patient Experience Related to Physicians: Cross-Sectional Study in China [PDF]
Journal of Medical Internet ResearchBackgroundArtificial intelligence-assisted conversational agents have been applied and developed in outpatient departments to improve health services in China.
Dehe Li +3 more
doaj +2 more sources
Multiturn Large Language Model–Based Conversational Agents for Patients With Cancer and Caregivers: Scoping Review [PDF]
JMIR CancerBackgroundLarge language model (LLM)–based conversational agents are increasingly used in health care, yet their capacity to support genuine multiturn dialogue remains underexplored.
Yeongrok Jeong +2 more
doaj +2 more sources
Artificial intelligence conversational agents in mental health: Patients see potential, but prefer humans in the loop [PDF]
Frontiers in PsychiatryBackgroundDigital mental health interventions, such as artificial intelligence (AI) conversational agents, hold promise for improving access to care by innovating therapy and supporting delivery.
Hyein S. Lee +16 more
doaj +2 more sources
Recommendations for the development of digital conversational agents for youth with mental health conditions: A position paper [PDF]
Digital HealthDigital conversational agents (“chatbots”) hold interesting potential as a technology that can be used to deliver mental health interventions and supports to people in need.
Lisa D. Hawke +6 more
doaj +2 more sources
Health Professionals’ Views on the Use of Conversational Agents for Health Care: Qualitative Descriptive Study [PDF]
Journal of Medical Internet ResearchBackgroundIn recent years, there has been an increase in the use of conversational agents for health promotion and service delivery.
A Luke MacNeill +3 more
doaj +2 more sources
The Personalization of Conversational Agents in Health Care: Systematic Review
Journal of Medical Internet Research, 2019 BackgroundThe personalization of conversational agents with natural language user interfaces is seeing increasing use in health care applications, shaping the content, structure, or purpose of the dialogue between humans and conversational agents.
Kocaballi, Ahmet Baki +7 more
doaj +3 more sources