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Conversational Agents in Health Care: Scoping Review and Conceptual Analysis
Journal of Medical Internet Research, 2020 BackgroundConversational agents, also known as chatbots, are computer programs designed to simulate human text or verbal conversations. They are increasingly used in a range of fields, including health care.
Tudor Car, Lorainne +6 more
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Differences in Interactions with a Conversational Agent [PDF]
International Journal of Environmental Research and Public Health, 2020 Recent technological advances introduced conversational agents into homes. Many researchers have investigated how people utilize and perceive them. However, only a small number of studies have focused on how older adults interact with these agents. This study presents a 14-day user study of 19 participants who experienced a conversational agent in a ...
Young Hoon Oh +2 more
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Training Conversational Agents with Generative Conversational Networks
CoRR, 2021 Rich, open-domain textual data available on the web resulted in great advancements for language processing. However, while that data may be suitable for language processing tasks, they are mostly non-conversational, lacking many phenomena that appear in human interactions and this is one of the reasons why we still have many unsolved challenges in ...
Yen-Ting Lin +3 more
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Developing Conversational Agent Using Deep Learning Techniques
Computer Sciences & Mathematics Forum, 2023 Recent advances in artificial intelligence and natural language processing have been widely used in recent years, and one of the best applications of these technologies is conversational agents.
Charaf Ouaddi +3 more
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This chapter discusses how the ability to use (human) natural language has changed the way people interact with software systems. Navigating from Turing's Imitation Game to modern intelligent assistants, this chapter provides an overview of conversational agents in both technical and social dimensions of human-computer interaction (HCI).
Chaves, Ana Paula +7 more
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SCRIPTed: A Journal of Law, Technology & Society, 2020 Google’s Duplex illustrates the great strides made in AI to provide synthetic agents the capabilities to intuitive and seemingly natural human-machine interaction, fostering a growing acceptance of AI systems as social actors.
Pauline Kuss, Ronald Leenes
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Exploring Smart Agents for the Interaction with Multimodal Mediated Environments
Multimodal Technologies and Interaction, 2020 After conversational agents have been made available to the broader public, we speculate that applying them as a mediator for adaptive environments reduces control complexity and increases user experience by providing a more natural interaction.
Robert Richer +3 more
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JMIR Research Protocols, 2022 BackgroundInteractive conversational agents, also known as “chatbots,” are computer programs that use natural language processing to engage in conversations with humans to provide or collect information. Although the literature on
Maxime Sasseville +5 more
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Promoting Physical Activity Through Conversational Agents: Mixed Methods Systematic Review
Journal of Medical Internet Research, 2021 BackgroundRegular physical activity (PA) is crucial for well-being; however, healthy habits are difficult to create and maintain.
Tiffany Christina Luo +3 more
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Analysis of Tools for the Development of Conversational Agents
Computer Sciences & Mathematics Forum, 2023 Conversational agents are being increasingly adopted in various domains, such as e-commerce and customer services, and as a direct communication channel between companies and end-users. Several tools have been developed to facilitate their definition and
Lamya Benaddi +3 more
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