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This chapter discusses how the ability to use (human) natural language has changed the way people interact with software systems. Navigating from Turing's Imitation Game to modern intelligent assistants, this chapter provides an overview of conversational agents in both technical and social dimensions of human-computer interaction (HCI).
Chaves, Ana Paula +7 more
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Editorial: Intelligent Conversational Agents
Frontiers in Artificial Intelligence, 2022 Web Information Systems ; Interactive ...
Marcus Specht, Catharine Oertel
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AI-Based Conversational Agents: A Scoping Review From Technologies to Future Directions
IEEE Access, 2022 Artificial intelligence is changing the world, especially the interaction between machines and humans. Learning and interpreting natural languages and responding have paved the way for many technologies and applications.
Sheetal Kusal +5 more
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Conversational agents: a survey on culturally informed design practices
Journal on Interactive Systems, 2023 The development and use of conversational agents grow every day. However, those systems still need to meet users' expectations. As a result, new design practices for conversational agents are emerging.
Mateus de Souza Monteiro +1 more
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Proactive Conversational Agents
Proceedings of the Sixteenth ACM International Conference on Web Search and Data Mining, 2023 Conversational agents, or commonly known as dialogue systems, have gained escalating popularity in recent years. Their widespread applications support conversational interactions with users and accomplishing various tasks as personal assistants. However, one key weakness in existing conversational agents is that they only learn to passively answer user
Lizi Liao +2 more
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Computers and Education: Artificial Intelligence, 2023 Conversational agents such as chatbots have recently gained a lot of traction in various industries, including education, marketing, and healthcare.
Seyma N. Yildirim-Erbasli, Okan Bulut
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Conversational Agents for Recipe Recommendation [PDF]
Proceedings of the 2020 Conference on Human Information Interaction and Retrieval, 2020 As technology improves, the use of conversational agents to help users solve information seeking tasks is becoming ever more prevalent. To date we know little about how people behave with such systems, particularly in diverse contexts and for different tasks, their specific needs or how best to support these.
Sabrina Barko-Sherif +2 more
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Conversational agents in language learning
Journal of China Computer-Assisted Language Learning, 2023 Due to advances in technology, conversational agents are emerging as intelligent spoken dialogue systems that simulate natural conversation with human beings.
Xiao Feiwen +4 more
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Conversational Agents in Health Education: Protocol for a Scoping Review
JMIR Research Protocols, 2022 BackgroundConversational agents have the ability to reach people through multiple mediums, including the online space, mobile phones, and hardware devices like Alexa and Google Home.
Leigh Powell +7 more
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Smart conversational agents for reminiscence [PDF]
Proceedings of the 1st International Workshop on Software Engineering for Cognitive Services, 2018 In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social and emotional well-being of older adults.
Svetlana Nikitina +2 more
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