Results 161 to 170 of about 2,226,725 (298)

Perception, performance, and detectability of conversational artificial intelligence across 32 university courses. [PDF]

Sci Rep, 2023
Ibrahim H, Liu F, Asim R, Battu B, Benabderrahmane S, Alhafni B, Adnan W, Alhanai T, AlShebli B, Baghdadi R, Bélanger JJ, Beretta E, Celik K, Chaqfeh M, Daqaq MF, Bernoussi ZE, Fougnie D, Garcia de Soto B, Gandolfi A, Gyorgy A, Habash N, Harris JA, Kaufman A, Kirousis L, Kocak K, Lee K, Lee SS, Malik S, Maniatakos M, Melcher D, Mourad A, Park M, Rasras M, Reuben A, Zantout D, Gleason NW, Makovi K, Rahwan T, Zaki Y.   +38 more
europepmc   +1 more source

AI Chatbots Versus Human Agents for Customer Service: A Social Belonging Perspective

Journal of Consumer Behaviour, EarlyView.
ABSTRACT Artificial intelligence (AI) has rapidly transformed customer service, leading to the widespread adoption of AI‐driven chatbots. Despite these advances, consumers consistently prefer human agents over AI chatbots, as documented in both academic research and industry reports. This research proposes a Social Belonging Perspective to explain this
Linwan Wu, Chi Zhang, Kai Tian
wiley   +1 more source

Author Correction: Perception, performance, and detectability of conversational artificial intelligence across 32 university courses. [PDF]

Sci Rep, 2023
Ibrahim H, Liu F, Asim R, Battu B, Benabderrahmane S, Alhafni B, Adnan W, Alhanai T, AlShebli B, Baghdadi R, Bélanger JJ, Beretta E, Celik K, Chaqfeh M, Daqaq MF, Bernoussi ZE, Fougnie D, de Soto BG, Gandolfi A, Gyorgy A, Habash N, Harris JA, Kaufman A, Kirousis L, Kocak K, Lee K, Lee SS, Malik S, Maniatakos M, Melcher D, Mourad A, Park M, Rasras M, Reuben A, Zantout D, Gleason NW, Makovi K, Rahwan T, Zaki Y.   +38 more
europepmc   +1 more source

Mitigating Chatbot Service Failures: The Roles of Anthropomorphism, Acknowledgment, and Apology

Journal of Consumer Behaviour, EarlyView.
ABSTRACT This study examines how chatbot anthropomorphism shapes consumer responses to service failure by distinguishing between process failure and outcome failure and by testing alternative recovery responses. Across three pretests (N = 30, 120 and 240) and two scenario‐based experiments (Study 1: N = 346; Study 2: N = 778), consumers evaluated ...
Juyon Lee, Wujin Chu, Rajat Roy
wiley   +1 more source

A Conversational Brain-Artificial Intelligence Interface [PDF]

We introduce Brain-Artificial Intelligence Interfaces (BAIs) as a new class of Brain-Computer Interfaces (BCIs). Unlike conventional BCIs, which rely on intact cognitive capabilities, BAIs leverage the power of artificial intelligence to replace parts of
Munz, Lucas, Žák, Michal Robert, Grosse-Wentrup, Moritz, Meunier, Anja, Eder, Manuel, Xu, Jiachen, Garkot, Sofiya   +6 more
core  

When Messages With Persuasive Motives Are AI‐Enhanced: An Examination of Receivers' Evaluations of the Sender

Journal of Consumer Behaviour, EarlyView.
ABSTRACT The rapid development of easily accessible AI‐based tools makes it possible for senders to enhance the text in their messages. Yet, how receivers react to such messages, particularly when the use of AI is not disclosed, is far from clear. This study examines the effects of AI‐enhanced text on the receiver's reactions to the individual sender ...
Magnus Söderlund, Maria Mårtensson
wiley   +1 more source

Beyond Explainability: The Trust Paradox of Conversational Artificial Intelligence in Endodontics. [PDF]

Int Dent J
Turky M, Dummer PM.
europepmc   +1 more source

One hundred years of teaching, research, and innovation in chemical engineering at the Faculty of Chemistry, National Autonomous University of Mexico (UNAM): Birthplace and enduring leadership of the discipline in Mexico

The Canadian Journal of Chemical Engineering, EarlyView.
The teaching of chemical engineering in Mexico started in 1925 at the Faculty of Chemistry (FQ) of the National Autonomous University of Mexico (UNAM). Academic institutions, research centres, chemical companies, technological developments, highly trained personnel, and scientific contributions are part of the legacy from FQ‐UNAM.
Patricia Pérez‐Salinas, Alberto Rosas‐Aburto, Martín G. Hernández‐Luna, Aida Gutiérrez‐Alejandre, Eduardo Vivaldo‐Lima   +4 more
wiley   +1 more source

Conversational Artificial Intelligence for Spinal Pain Questionnaire: Validation and User Satisfaction. [PDF]

Neurospine, 2022
Nam KH, Kim DY, Kim DH, Lee JH, Lee JI, Kim MJ, Park JY, Hwang JH, Yun SS, Choi BK, Kim MG, Han IH.   +11 more
europepmc   +1 more source

Conversational Artificial Intelligence in Medical Education: A Scoping Review. [PDF]

Cureus
Aktar T, Farquhar RJ, Jacobs C.
europepmc   +1 more source