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Simulating heterogeneous user behaviors to interact with conversational interfaces [PDF]

open access: yesAdvances in Distributed Computing and Artificial Intelligence Journal, 2016
Research in techniques to simulate users has a long history within the fields of language processing, speech technologies and conversational interfaces. In this paper, we describe a technique to develop heterogeneous user models that are able to interact
David GRIOL, Jose Manuel MOLINA
doaj   +4 more sources

Are You Sure This is What You Really Want? Conversational Recommender Systems for Enhancing Human Autonomy [PDF]

open access: yesScience and Engineering Ethics
Recommender systems are widely used to help users navigate information overload in digital environments. While they are often portrayed as tools that enhance autonomy by optimizing choice and personalizing content, this article argues that many current ...
Francisco Lara, Juan Ignacio del Valle
doaj   +2 more sources

ARTIFICIAL INTELLIGENCE AS A HUMAN SUBSTITUTION? CUSTOMER'S PERCEPTION OF THE CONVERSATIONAL USER INTERFACE IN BANKING INDUSTRY BASED ON UTAUT CONCEPT

open access: yesReview of Management and Entrepreneurship, 2021
This study aims to analyze the differences in perceptions between customers of Bank Rakyat Indonesia, Bank Negara Indonesia, and Bank Mandiri regarding the use of the conversational user interface owned by each bank. This study used 58 respondents.
Batara Daniel Bagana   +2 more
doaj   +1 more source

Older adults' perspectives on multimodal interaction with a conversational virtual coach

open access: yesFrontiers in Computer Science, 2023
IntroductionThe use of multiple interfaces may improve the perception of a stronger relationship between a conversational virtual coach and older adults.
Mira El Kamali   +5 more
doaj   +1 more source

How Conversational are “Conversational Agents”?

open access: yesSocial Interaction, 2023
The paper considers whether is it possible to view interactions with so-called conversational agents (chatbots, voice assistants, etc.) as a form of conversation. It is argued here that such conversational agents are conversational in a proper sense.
Andrei Korbut
doaj   +1 more source

What's Up With These Conversational Health Agents? From Users' Critiques to Implications for Design

open access: yesFrontiers in Digital Health, 2022
Recent advancements in speech recognition technology in combination with increased access to smart speaker devices are expanding conversational interactions to ever-new areas of our lives – including our health and wellbeing.
Raju Maharjan   +4 more
doaj   +1 more source

Enhancing Trust in Autonomous Vehicles through Intelligent User Interfaces That Mimic Human Behavior

open access: yesMultimodal Technologies and Interaction, 2018
Autonomous vehicles use sensors and artificial intelligence to drive themselves. Surveys indicate that people are fascinated by the idea of autonomous driving, but are hesitant to relinquish control of the vehicle.
Peter A. M. Ruijten   +2 more
doaj   +1 more source

Supporting mental health self-care discovery through a chatbot

open access: yesFrontiers in Digital Health, 2023
Good mental health is imperative for one’s wellbeing. While clinical mental disorder treatments exist, self-care is an essential aspect of mental health.
Joonas Moilanen   +5 more
doaj   +1 more source

The Personalization of Conversational Agents in Health Care: Systematic Review

open access: yesJournal of Medical Internet Research, 2019
BackgroundThe personalization of conversational agents with natural language user interfaces is seeing increasing use in health care applications, shaping the content, structure, or purpose of the dialogue between humans and conversational agents.
Kocaballi, Ahmet Baki   +7 more
doaj   +1 more source

Entertainment Chatbot for the Digital Inclusion of Elderly People Without Abstraction Capabilities

open access: yesIEEE Access, 2021
Current language processing technologies allow the creation of conversational chatbot platforms. Even though artificial intelligence is still too immature to support satisfactory user experience in many mass market domains, conversational interfaces have
Silvia Garcia-Mendez   +4 more
doaj   +1 more source

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