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Could a Conversational AI Identify Offensive Language?

open access: yesInformation, 2021
In recent years, we have seen a wide use of Artificial Intelligence (AI) applications in the Internet and everywhere. Natural Language Processing and Machine Learning are important sub-fields of AI that have made Chatbots and Conversational AI ...
Daniela America da Silva   +6 more
doaj   +2 more sources

Attachment, loneliness, and social support as moderators of conversational AI–based mental health outcomes [PDF]

open access: yesnpj Digital Medicine
Conversational AI is emerging as a scalable tool for psychological support, yet its clinical effectiveness and the relational factors underlying user benefit remain underexplored.
Anat Shoshani   +7 more
doaj   +2 more sources

State-of-the-Art in Open-Domain Conversational AI: A Survey

open access: yesInformation, 2022
We survey SoTA open-domain conversational AI models with the objective of presenting the prevailing challenges that still exist to spur future research.
Tosin Adewumi   +2 more
doaj   +1 more source

Recent Developments in Arabic Conversational AI: A Literature Review

open access: yesIEEE Access, 2022
Conversational AI is one of the most active research areas in AI, and it has gained more attention from academia as well as industry. Given recent advancements in several conversational AI systems in addition to the availability of several datasets, the ...
Ahlam Fuad, Maha Al-Yahya
doaj   +1 more source

Trends and challenges of Arabic Chatbots: Literature review

open access: yesJordanian Journal of Computers and Information Technology, 2023
A conversational system is a natural language processing task that has recently attracted increasing attention with the advancements in Large Language Models (LLMs) and Language Models for Dialogue Applications (LaMDA). However, Conversational Artificial
Yassine Saoudi, Mohamed Mohsen Gammoudi
doaj   +1 more source

The impact of AI-based conversational agent on the firms’ operational performance: Empirical evidence from a call center

open access: yesApplied Artificial Intelligence, 2023
Artificial intelligence (AI) based conversational agent is widely used in the service industry. Although some studies have investigated the impact of AI on customers, little research has documented the concrete effects of AI-based conversational agents on
Zhenyuan Zhang, Bin Li, Luning Liu
doaj   +1 more source

A Perspective on Building Ethical Datasets for Children's Conversational Agents

open access: yesFrontiers in Artificial Intelligence, 2021
Artificial intelligence (AI)-powered technologies are becoming an integral part of youth's environments, impacting how they socialize and learn. Children (12 years of age and younger) often interact with AI through conversational agents (e.g., Siri and ...
Jakki O. Bailey   +2 more
doaj   +1 more source

Servant by default? How humans perceive their relationship with conversational AI

open access: yesCyberpsychology: Journal of Psychosocial Research on Cyberpspace, 2023
Conversational AI, like Amazon’s Alexa, are often marketed as tools assisting owners, but humans anthropomorphize computers, suggesting that they bond with their devices beyond an owner-tool relationship.
Marisa Tschopp   +2 more
doaj   +1 more source

AI-Based Conversational Agents: A Scoping Review From Technologies to Future Directions

open access: yesIEEE Access, 2022
Artificial intelligence is changing the world, especially the interaction between machines and humans. Learning and interpreting natural languages and responding have paved the way for many technologies and applications.
Sheetal Kusal   +5 more
doaj   +1 more source

Conversational AI and Vaccine Communication: Systematic Review of the Evidence

open access: yesJournal of Medical Internet Research, 2023
BackgroundSince the mid-2010s, use of conversational artificial intelligence (AI; chatbots) in health care has expanded significantly, especially in the context of increased burdens on health systems and restrictions on in-person ...
Aly Passanante   +5 more
doaj   +1 more source

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