Results 41 to 50 of about 13,051 (299)

Towards Enhancing Industrial Training Through Conversational AI [PDF]

Conversational AI (CAI) has proven effective in educational settings, however its potential in industrial training, where higher precision and reliability are required, remains under-explored.
Vasiliu, Miruna Maria, Romero, Mario, Jaatinen, Jonas, Guarese, Renan, Johnson, Fabian, Edvinsson, Benjamin   +5 more
core   +1 more source

Challenges and Good Practices in Conversational AI-Driven Service Automation [PDF]

, 2023
Conversational AI offers novel opportunities for companies to automate customer interactions. However, many companies grapple with effectively implementing conversational AI. Utilizing an engaged, consortium-based research approach, we examine the unique
Blohm, Ivo, Zierau, Naim, Schmitt, Kevin
core   +1 more source

Artificial intelligence conversational agents in mental health: Patients see potential, but prefer humans in the loop

Frontiers in Psychiatry
BackgroundDigital mental health interventions, such as artificial intelligence (AI) conversational agents, hold promise for improving access to care by innovating therapy and supporting delivery.
Hyein S. Lee, Hyein S. Lee, Colton Wright, Julia Ferranto, Jessica Buttimer, Clare E. Palmer, Andrew Welchman, Kathleen M. Mazor, Kimberly A. Fisher, David Smelson, Laurel O’Connor, Laurel O’Connor, Nisha Fahey, Nisha Fahey, Apurv Soni, Apurv Soni, Apurv Soni   +16 more
doaj   +1 more source

Robust and Scalable Conversational AI

Companion Proceedings of the Web Conference 2020, 2020
Even conversational systems have attracted a lot of attention recently, the current systems sometimes fail due to the errors from different components. This keynote talk presents following research directions for improving robustness and scalability of conversational systems: 1) we first focus on learning language embeddings specifically for spoken ...
openaire   +1 more source

A crisis communication network based on embodied conversational agents system with mobile services [PDF]

, 2006
In this paper, we proposed a new framework to incorporate an intelligent agent software robot into a crisis communication portal (CCNet) in order to send alert news to subscribed users via email and other mobile services such as Short Message Service ...
Wong, K.W., Depickere, A., Goh, Ong Sing, Fung, Chun Che, Fung, C.C., Depickere, Arnold, Wong, Kok Wai, Goh, O.S., Ardil, Cemal, Ardil, C.   +9 more
core   +1 more source

The Influence of Conversational AI on Enhancing Customer Satisfaction in Insurance Claims Handling [PDF]

Conversational AI is transforming the insurance industry, particularly in claims processing, by enhancing efficiency, reducing operational costs, and improving customer satisfaction.
Nghiem, Xuan-Hoa, Yadav, Rohit, Yadav, Mohit   +2 more
core   +1 more source

A Pragmatic Guide to Conversational AI [PDF]

, 2022
This project is made possible with funding by the Government of Ontario and through eCampusOntario’s support of the Virtual Learning Strategy (VLS) and Ontario Exchange (OEX).
Bigelow, Ross
core  

Deep reinforcement-based conversational ai agent in healthcare system [PDF]

, 2022
Conversational AI is a sub-domain of artificial intelligence that deals with speech-based or text-based AI agents that have the capability to simulate and automate conversations and verbal interactions.
Stranieri, Andrew, Kulkarni, Pradnya, Mahableshwarkar, Ameya, Kulkarni, Mrunalini   +3 more
core   +1 more source

Profound Leadership Strategies: Transcending the Leadership Crisis in the Age of Artificial Intelligence

New Directions for Adult and Continuing Education, EarlyView.
ABSTRACT This article examines the evolving role of organizational leadership amidst the rapid advancements in artificial intelligence (AI). It explores a broadly experienced and documented crisis in leadership, due in part to the disruptive nature of AI and emerging technology.
Rachel Wlodarsky, Davin Carr Chellman
wiley   +1 more source

Generative AI in Geography Education: Content Creation and Conversational AI-Supported Learning to Promote Environmental Awareness

European Journal of Geography
Fostering critical awareness of contemporary global challenges—such as those addressed by Sustainable Development Goals—has become a key educational priority.
María Bueno-Picazo, Sergio Tirado-Olivares   +1 more
doaj   +1 more source