Results 11 to 20 of about 13,051 (299)
Could a Conversational AI Identify Offensive Language? [PDF]
In recent years, we have seen a wide use of Artificial Intelligence (AI) applications in the Internet and everywhere. Natural Language Processing and Machine Learning are important sub-fields of AI that have made Chatbots and Conversational AI ...
Daniela America da Silva +6 more
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Contextualising Conversational AI [PDF]
Conversational AI has evolved from simple rule-based systems to sophisticated large language models capable of engaging in complex dialogues. However, despite significant advances in fluency and coherence, these systems often struggle with fundamental aspects of human communication, particularly in how they handle context as a pragmatic factor.
Krause, Lea
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Conversational AI and Chatbots [PDF]
Conversational AI includes chatbots, dialogue systems, intelligent personal assistants, and other conversational agents used for dialogue practice, whether spoken or written, for language learning. This chapter explores the evolution of conversational AI in language learning, from its rule-based origins to the advent of large language models (LLMs). It
Serge Bibauw, Gilbert Dizon
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Implementing Conversational AI Into ERP Software [PDF]
Enterprise Resource Planning (ERP) systems are pivotal in the digital transformation of organizations, offering an integrated platform to digitalize processes across various business functions, such as finance, supply chain, and human resources.
Siar Sarferaz
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As we know a business has many customers and these customers may have a lot of queries. It is hardly possible for a customer representative to attend every customer personally. Hence a conversational AI is used to provide a simple and efficient solution and provide a human like experience to the user.
Prof. Ahlam Ansari +3 more
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Designing a Conversational AI Agent: Framework Combining Customer Experience Management, Personalization, and AI in Service Techniques [PDF]
Conversational AI agents are fundamentally changing how firms are delivering service to their customers. The rapid advancement of technology and ready tools means that deploying a conversational AI agent has become far simpler than ever imagined. However,
Blümel, Jan, Jha, Gautam
core +5 more sources
A Perspective on Building Ethical Datasets for Children's Conversational Agents
Artificial intelligence (AI)-powered technologies are becoming an integral part of youth's environments, impacting how they socialize and learn. Children (12 years of age and younger) often interact with AI through conversational agents (e.g., Siri and ...
Jakki O. Bailey +2 more
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Servant by default? How humans perceive their relationship with conversational AI
Conversational AI, like Amazon’s Alexa, are often marketed as tools assisting owners, but humans anthropomorphize computers, suggesting that they bond with their devices beyond an owner-tool relationship.
Marisa Tschopp +2 more
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Editorial: The role of conversational AI in higher education. [PDF]
Editorial on the Research Topic: The role of conversational AI in higher educationAs conversational Artificial Intelligence (AI) technologies rapidly evolve, their influence on Higher Education (HE) becomes increasingly profound.
Otermans PCJ, Demetriadis S, Richards D.
europepmc +3 more sources

